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Parkside Kia

Knoxville, TN

4.8
1,384 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,384 reviews

October 14, 2019

Satisfied With Service But Disappointed With KIA!! I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire fo More

by Rckwd4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Parkside Kia responded

Hello, I'm glad you had a great service visit. It is unfortunate that something wasn't done about the jack. Please contact management so we can help get this situation escalated to the right people at Kia. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 13, 2019

Great experience Carlos was great to work with. He got us into a perfect car for our family and was great throughout the entire process. Would definitely come back in More

by jer5807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Oct 14, 2019 -

Parkside Kia responded

He will appreciate knowing that you are pleased with your experience. Congratulations on finding the perfect vehicle to meet your family needs. We hope to see you again in the near future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 10, 2019

Excellent service easy to work with . Mike Terry was my salesperson he did a great job . Got me in the car I wanted and got me the money for my trade in . Love my new ride thanks guys More

by Kimmie
Recommend Dealer
Yes
Employees Worked With
Mike Terry , Brian Quach
Oct 11, 2019 -

Parkside Kia responded

Kimmie, thank you for your review and your business! We're proud of the great service that Mike provides to our customers. Congratulations on your new vehicle, we hope to see you again!

October 10, 2019

Great time We had come into Parkside Kia several weeks ago looking at a Kia Sorento. Carlos Martinez helped us then and was so friendly and outgoing that when w More

by Tom T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Oct 11, 2019 -

Parkside Kia responded

Tom, thank you for sharing your review! We're happy to hear that Carlos and Javier were so helpful. We'll be sure to pass along your kind words. We appreciate your business, please let us know if we can be of service in the future!

October 09, 2019

Great sales Great Service we love our new car and they always give great service We will always be back to Parkside Kia thank you More

by Ellie
Recommend Dealer
Yes
Employees Worked With
Ben Burton, Jim Richards, Matt Cohen
Oct 09, 2019 -

Parkside Kia responded

Ellie, thank you for the positive feedback! We are happy to know that you had a great sales experience and that you were provided with great service. We hope that you will visit us again soon! Welcome to the Parkside Kia family! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 07, 2019

Jeff was so helpful, explained everything right at the beginning. Excellent customer service. Very friendly showed me all the perks of my new 2020 Kia Sportage. This company seems to go out of there way t More

by Amber
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Jeff Ford
Oct 08, 2019 -

Parkside Kia responded

Congratulations on your Kia, Amber! It's a joy to see Jeff made your experience so great. Thank you for your feedback and review. We hope to assist you again in the future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 07, 2019

SERVICE THIS IS MY 2ND KIA SOUL , THE 1ST WASNT BOUGHT FROM THIS LOCATION BUT I HAD USED ANOTHER KIA DEALERSHIP IN THE AREA AND THEY DIDNT HOLD A CANDLE TO T More

by KANDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Richards
Oct 07, 2019 -

Parkside Kia responded

Thank you for the five stars, Kandi! We are so happy to see that our Service Department made such a positive impression on you. Congratulations on your KIA; please come back at any time! Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 07, 2019

Talk to Steven Abshire or call and ask for him You will not regret it. For a no-nonsense deal talk to Steven Abshire at Parkside Kia. He is professional, honorable, attentive and knowledgeable More

by Cumber
Recommend Dealer
Yes
Employees Worked With
Steven Abshire
Oct 08, 2019 -

Parkside Kia responded

Congratulations on your Kia! We are delighted to learn of your fantastic feedback and our team appreciates the shout-outs. Thank you for sharing! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 05, 2019

Professional & Helpful The communication by staff was informative, thoughtful, and timely. The work done (new rotors and brake pads) was excellent! The amenities were wonder More

by AF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Oct 05, 2019 -

Parkside Kia responded

We are so delighted to learn our level of communication was to your satisfaction and we welcome you again for any future auto needs. Thanks for your feedback! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 05, 2019

Just felt right Buying a car is as much about intuition as it is knowing what you are looking for. I was looking for a used Subaru Legacy and had visited ~8 large and More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Brian Quach
Oct 06, 2019 -

Parkside Kia responded

Thank you for the amazing review, Christina! We will be sure to thank Brian and Javier for providing you with an easy and enjoyable sales experience. Let us know if there is anything else we can help you with. We look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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