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Parkside Kia

Knoxville, TN

4.8
1,372 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,372 reviews

September 23, 2019

Very Good Experience We had a very good experience at Parkside Kia. We knew what we were interested in and Steven helped us explore the various options that they had. Ever More

by bharper77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Ben Burton, Steven Abshire
Sep 23, 2019 -

Parkside Kia responded

That's great news. Thank you for choosing us when looking for your next vehicle. Your business and feedback are truly appreciated.

September 21, 2019

Service for recall We have always received the best service at this dealership. Christine always makes you feel like you are the most important person there. I would def More

by Samuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2019 -

Parkside Kia responded

Thank you for the wonderful review, Samuel! We're happy to hear that Christine has always been so helpful. We appreciate your business and look forward to seeing you next time!

September 21, 2019

A true Gentleman! We dealt with Jeremy and he was a true gentleman. Everyone had a smile. Made you feel like everyone liked where they worked. Would definitely use and More

by Kia Days!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2019 -

Parkside Kia responded

Hi, Thank you for taking the time to leave us a positive review. We are happy to hear that Jeremy was able to help you find a great car and was able to make the overall experience at our dealership fun. If you ever need help with your new ride, feel free to give us a call! Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 20, 2019

Always excellent experience WE have been a customer of Parkside Kia for over 3 years now. We own two Kias both purchased form your lot. We have always received excellent service More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Kay
Sep 20, 2019 -

Parkside Kia responded

Thank you for the great review, Greg! We are pleased to see that Kristeena and Robert have earned your repeat business. Congratulations on your purchase; please come back at any time. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 20, 2019

Great service Have been in for oil changes and a new tier. Everyone has been helpful and friendly. Bought spare tier kit on one occasion and was not thrilled th More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Richards, Tracie Russell, Matt Cohen
Sep 21, 2019 -

Parkside Kia responded

Denise, Thank you for letting us know that our Service Team has taken great care of you and your needs. While we appreciate your kind words, your feedback regarding added coverage is troubling. If you would like to further discuss your concerns, please reach out to me when you have a moment. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 19, 2019

Always good service Kristeena is always awesome. Keeps me informed and gets me in and out as quickly as possible. The work is always complete, timely and accurate. More

by Maureen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Parkside Kia responded

Thank you for the five stars, Maureen! We are pleased to see that Kristeena always get you taken care of in such a timely manner. Please come back at any time! Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 19, 2019

It was a great experience. You have good sales and service but most of all I left knowing that you really care about me the customer to make sure I was satisfied! More

by Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Quach, Jim Richards
Sep 20, 2019 -

Parkside Kia responded

Thank you for the positive feedback, Lewis! We are happy to know that you enjoy our Sales and Service Departments and that you find our teams provide good customer service. We hope that you will visit us again soon! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 18, 2019

FINANCIALLY CHALLENGED AND STILL WALKED OUT WITH A RIDE. PARKSIDE KIA HAS THE BEST SALES, FINANCIAL AND CUSTOMER SERVICE PERSONNEL. I WAS IN AND OUT WITH MY RIDE IN A LITTLE OVER 2 HOURS. JEREMY AND BRIAN More

by LVBLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Quach
Sep 19, 2019 -

Parkside Kia responded

Hi, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to wire a review. We are ecstatic to hear Jeremy and Brian went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We look forward to taking care of any of your auto needs in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 16, 2019

Parkside Kia We went to Parkside Kia today with criteria we needed met. My husband was running late and they treated me wonderfully while I waited. They got the More

by bfmclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Burton, Steven Abshire
Sep 17, 2019 -

Parkside Kia responded

Congratulations on your car! We are delighted to learn of your amazing experience. Let us know if we can assist you with anything else. We look forward to any return visits. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 16, 2019

Stress free, thorough and friendly service Jim turn a rather stressful repair into a pleasant experience, with his knowledgeable and friendly service. Walking me through the work that was to do More

by M Ross Knox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Sep 17, 2019 -

Parkside Kia responded

Hello, We are so happy to learn of Jim's great care of any services for your vehicle. We look forward to serving you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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