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Parkside Kia - Service Center

Knoxville, TN

4.8
206 Reviews

206 Reviews of Parkside Kia - Service Center

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May 04, 2019

Service Tracie Russell kept me updated at all times and when a problem was found with alignment and brakes she provided me with a car so I didn't have to wait More

by Dixie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
May 04, 2019 -

Parkside Kia responded

Thank you for sharing your convenient experience, Dixie. We look forward to informing Tracie that you are satisfied with the service provided. Be sure to visit again, soon.

May 02, 2019

It was an EXCELLENT experience. What an incredibly nice experience. Kristeena Rutledge was WONDERFUL!!!! We definitely will go back there with no hesitation. We love our Kia Soul a More

by LeonSzalanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
May 02, 2019 -

Parkside Kia responded

Hi there, thank you so much for sharing your experience with us! We are pleased to know Kristeena has provided you with exceptional service. It was a pleasure working with you. We hope to see you again!

April 30, 2019

Scheduled service 50k Really great experience. Was greeted promptly by Kristeena. She gave me helpful info on service to be performed, expected time frame. and facility More

by augieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Apr 30, 2019 -

Parkside Kia responded

Hello, We are delighted to learn of your excellent feedback for Kristeena. Thank you so much for taking the time to share. If there is anything else we can assist you with, please do not hesitate to let us know. We look forward to your next service visit.

April 29, 2019

Kia provides the personnel touch that other dealers don't! Kia treats you like you would want to be treated and how you should treat others. Nice showroom and when you wonder around the dealership, you are no More

by KPod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena in service dept
Apr 29, 2019 -

Parkside Kia responded

Thank you for your excellent feedback. We were happy to help you with your automotive needs. Ben Burton General Manager Parkside Kia (865) 531-4000 office

April 28, 2019

Doesn't get much better than this! Everything about Parkside Kia is excellent, from sales to service. They have gone out of their way to make sure that things are clearly understood an More

by Niro Nut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge & Matt Cohen in SERVICE. We stopped to chat with Carlos (who sold us our great Niro).
Apr 28, 2019 -

Parkside Kia responded

Thank you for taking the time to share your experience with us! We're always happy to help you with any of your vehicle needs. We look forward to your next visit.

April 26, 2019

Love it! I have been being my Forte to Parkside Kia for years! They are always very thorough and complete with their work! They are all very nice and accommo More

by Tllane01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Russell ....everyonea, Justin Garza
Apr 27, 2019 -

Parkside Kia responded

Thank you for the recognition in great customer service. You can count on us to properly maintain your Forte. Thank you for entrusting us to do so. We hope you will consider us for all of your automotive needs. Have a wonderful day.

August 23, 2018

Purchase new Sedona EX....sales department We had our 2014 Sedona in for service and we looked at new 2018 Sedona EX working with Chris Lentz in sales. We have worked with several different ca More

by Goodgreaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lentz
Aug 25, 2018 -

Parkside Kia responded

Thank you for the five-star review! We are so glad to hear you had a great experience working with Chris. We appreciate your time and business, and look forward to serving you again soon!

July 25, 2018

Great people to deal with DJ was great to work with,not pushy laid back if it wasn’t for him probably would have not bought at this time! came for a service left with a brand n More

by ScottC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Rogers
February 01, 2018

Extreme Awesomeness This is my 2nd Vehicle with Parkside Kia, and as usual...Totally Satisfied!! 2018 Kia Forte with the exact color that I was dreaming about firey glitt More

by Rckwd4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron White
Feb 02, 2018 -

Parkside Kia responded

Hi there, thank you for your wonderful five-star review! We are thrilled to hear that you had just purchased your second vehicle with us. We are pleased that you are satisfied with your new Kia! Aaron is truly amazing, and we are so lucky to have him on our team. We appreciate your kind words and will pass them along to Aaron. We are grateful for your loyalty and business. Come back soon!

February 27, 2017

Beautiful Car, Amazing Service. This was my first time ever purchasing a vehicle on my own and I did not know where to start. So like any other person with a smartphone, I looked to More

by jpatt08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Warner, Gary Beeler
Feb 27, 2017 -

Parkside Kia responded

Thank you so much for taking the time to share such an excellent review. We're beyond happy to hear that Matt provided you with a great first car buying experience. We will be sure to pass your kind words and compliments along to him. We truly appreciate your business and we look forward to seeing you again soon! Best, Justin Garza, Sales Manager, Parkside Kia, Tel. 615-999-5815

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