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Parkway Ford Lincoln

Dover, OH

4.2
1,432 Reviews
WE CARE At the Parkway Auto Superstore we believe that your car shopping experience should be hassle free and enjoyable. We are Superstore Large and Small Enough to Care. Our professional, friendly sales team is committed to serving our customers to the fullest and we take pride in helping you find the perfect vehicle that meets your needs. WHAT WE OFFER At the Parkway Auto Superstore we are just that, a SUPERSTORE! We are here to serve you with a full line of Ford, Lincoln, Chrysler, Dodge, Jeep and Ram vehicles. With an extensive inventory of new, preowned and certified preowned vehicles you are sure to find what your looking for. Your purchase comes with peace of mind knowing we offer competitive financing rates through various lending institutions and full service care for your vehicle after the sale.
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311 Commercial Pkwy

Dover, OH

44622

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Showing 1,432 reviews

June 14, 2024

Still had the same problem when it left, was told it was tires and took back to tire shop and had tires balanced and checked again tires are good but still have vibration. It was explained that we had put t More

by t.b.waller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Sunderlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy
June 14, 2024

Very satisfied. Quick in and out of the fast service lane. Why does 15 words make a difference. Seems puerile. More

by tipka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Didn’t top off fluids as asked. and lied to me about a part costs More

by becca schaar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Rick Crone
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

The dealership got me into their quick lane oil change lane promptly and performed great service More

by bart.hostetler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
June 08, 2024

They did a great job. They were efficient and affordable. I would recommend to family and friends. More

by cline_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Petry,
June 07, 2024

Service was very good and very fast! ! Wait was only about fifteen minutes long!! Very satisfied ! More

by rmbrinkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

June 06, 2024

I had my car at the dealership for recall work. My car was in good working condition before arriving to dealership. No problems. When I got my car back, my shifter was tight and hard to shift and t More

by carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Miller & Hunter Carr
Jun 07, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback. We did 3 recalls on the vehicle, which had nothing to do with any concerns you mentioned the next day when you came back in we explained where we were on the vehicle and where you said you had a problem. 2/3 things she said were going on we couldn't verify. We tried everything. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

Jun 09, 2024 -

carrie responded

That is not true. They never showed me where on the car they did the recall work. I was just told that it had nothing to do with my new problems. You must forget one of the problems was directly associated with the recall work. My shifter cable.

Jun 09, 2024 -

carrie responded

Can you explain how you “tried everything?”

Jun 09, 2024 -

carrie responded

I ended up taking my car to another garage where they told me that my check engine light did not blip that code for O2 sensors. To confirm that I took my car to AutoZone where they also told me check engine light was not for O2 sensors.

Jun 10, 2024 -

Parkway Ford Lincoln responded

Good evening Carrie, Please reach out to our service manager to review any other questions tomorrow morning at (330) 343-6681.

June 03, 2024

Service was completed on time, and recalls were performed as well. Very considerate of my time, since I was waiting for my car More

by joepalmer0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Sparling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

May 23, 2024

Over charged, under delivered. Brought in oil and filter because they never have, ended up paying full price. Been going there for years now my car leaks oil, they want me to buy More

by mgpatrick81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 23, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

May 23, 2024

Tim B. was a great guy & did his best to get the truck I wanted. He is probably one of the best salesman I have ever worked with. Since I am 80, I have work More

by 1845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Turskey
May 28, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 


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