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Parkway Ford Lincoln

Dover, OH

Overview
Employees
Reviews
Vehicles
4.2
1,464 Reviews
WE CARE At the Parkway Auto Superstore we believe that your car shopping experience should be hassle free and enjoyable. We are Superstore Large and Small Enough to Care. Our professional, friendly sales team is committed to serving our customers to the fullest and we take pride in helping you find the perfect vehicle that meets your needs. WHAT WE OFFER At the Parkway Auto Superstore we are just that, a SUPERSTORE! We are here to serve you with a full line of Ford, Lincoln, Chrysler, Dodge, Jeep and Ram vehicles. With an extensive inventory of new, preowned and certified preowned vehicles you are sure to find what your looking for. Your purchase comes with peace of mind knowing we offer competitive financing rates through various lending institutions and full service care for your vehicle after the sale.
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311 Commercial Pkwy

Dover, OH

44622

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Showing 1,464 reviews

March 06, 2024

Ty did an awesome job with my service for an oil change and tire rotation. It probably took 45 minutes total from the time I arrived and find that completely acceptable. I was kept informed of the progr More

by johnw2423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Mitchell
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Mar 06, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 


March 05, 2024

Was not impressed at all with the service department. I have been a custom for years purchasing several vehicles. The place seems overwhelmed and couldn’t even remember that they had worked my vehicle More

by loyboys63
Service Communication
Recommend Dealer
No
Employees Worked With
Q Q, George Scott
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Mar 06, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

March 05, 2024

Very freindly and attentive. I was a little dissapointed that the quick-serve oil change was advertised to open at 7:30 and they did not open the doors until after 7:45. More

by tkandel2001
Recommend Dealer
Yes
Employees Worked With
Ty Pomey was very professional and capable of taking care of customers.
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Mar 06, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 


March 05, 2024

The people I worked with were very helpful and straightforward. Although I was given bad news, they were honest and upfront. I will continue to work with them in th future. More

by te.rentsch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Mar 06, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 


March 03, 2024

It was a pleasure working with Joel Wagner on finding a car for my family.. Joel informed me of a number of vehicles that would possibly what we were looking for.. Thanks again Joel!!! More

by rds0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 


March 02, 2024

Service would have been better if I would have gotten truck back next day as they said I would More

by kbidingers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Mar 06, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

February 29, 2024

Parkway was very easy to deal with and got me in and out in a few hours. They were great and provided me with the vehicle I wanted with no hidden fees or add ons. Tim even filled my tank up when I left. More

by nickvancamp101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

February 29, 2024

Preston was great from start to finish. We went in looking for a certain vehicle and when that did not work out, he guided us to the vehicle we purchased. Working with Preston and Parkway F More

by Erin Landis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Keim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Mitchell
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Mar 06, 2024 -

Parkway Ford Lincoln responded

Hi Erin, Thank you for your business and thank you for your review. We're happy to hear you had such a positive experience with Preston and our team. We look forward to serving you again. If you have any questions, or when you are ready to schedule service, please call us at 330-343-6681. Have a great day!

February 27, 2024

The staff was polite and communicated thoroughly on the actions for my Jeep! Than you More

by beholy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Report | Print
Feb 28, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

February 27, 2024

Brought in my Maverick to have a recall fixed. Excellent friendly service form the staff. Everyone was great to work with. More

by sanford0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Feb 28, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

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