Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Parkway Ford Lincoln

Dover, OH

Overview
Employees
Reviews
Vehicles
4.2
1,423 Reviews
WE CARE At the Parkway Auto Superstore we believe that your car shopping experience should be hassle free and enjoyable. We are Superstore Large and Small Enough to Care. Our professional, friendly sales team is committed to serving our customers to the fullest and we take pride in helping you find the perfect vehicle that meets your needs. WHAT WE OFFER At the Parkway Auto Superstore we are just that, a SUPERSTORE! We are here to serve you with a full line of Ford, Lincoln, Chrysler, Dodge, Jeep and Ram vehicles. With an extensive inventory of new, preowned and certified preowned vehicles you are sure to find what your looking for. Your purchase comes with peace of mind knowing we offer competitive financing rates through various lending institutions and full service care for your vehicle after the sale.
Contact Dealership
View Awards

311 Commercial Pkwy

Dover, OH

44622

Directions

By Type

Showing 1,423 reviews

March 18, 2024

Worst service I’ve ever had. Waited for months to have a spare key made and still don’t have one because your people don’t know how to do there job correctly. So therefore I will More

by t.kromig20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Scott
Report | Print
Mar 19, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

Helpful
March 18, 2024

Super thankful for the effort they put in to get me a newer SUV! They went ABOVE and BEYOND to meet every single need I had to ensure I got the best deal possible. More

by JMM2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Keim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! Enjoy that SUV!

Helpful 2
March 15, 2024

From the moment I walked in the door Rachael greeted me with a smile. George, the service manager was helpful explaining everything to me in detail. David the Technician explained was going on with my ve More

by christinemarie2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael and David , George Scott
Report | Print
Mar 19, 2024 -

Parkway Ford Lincoln responded

Hi Christine, Thank you for your feedback on George and our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
March 15, 2024

Friendly staff with good customer service. My truck was finished in plenty of time and no worries for future issues. More

by courtrightma
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Crone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Scott
Report | Print
Mar 19, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on George, Rick and our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
March 15, 2024

The service was great! Customer service is great! They keep you updated on how things are going. More

by jackiebuckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Report | Print
Mar 19, 2024 -

Parkway Ford Lincoln responded

Hi Jackie, Thank you for your feedback on George and our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
March 12, 2024

Work not done correct the first time and the correct problem were not addressed at all More

by HAWK1371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim was a big help, Q Q, George Scott
Report | Print
Mar 12, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you. Thank you again for taking the time to let us know how we can improve.

Helpful
March 10, 2024

It was easy to set up appointment And they sent me a reminder so I wouldn’t forget and Rachel was my service representative was very friendly and knowledgeable about what I needed and future P/M recomme More

by davehanel13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel codini
Report | Print
Mar 12, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
March 09, 2024

The service was great and the time was very done in a time that they said would be done More

by arthursiber
Recommend Dealer
Yes
Employees Worked With
Rick Crone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q Q, George Scott
Report | Print
Mar 12, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful 3
March 08, 2024

Quick service has change to the point this is not a one stop shop for simply changing oil and fuel filters. Customer focus was shifted to technical terms like certified tech needs involvement for this appl More

by scottf5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty
Report | Print
Mar 08, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

Helpful
March 05, 2024

Was not impressed at all with the service department. I have been a custom for years purchasing several vehicles. The place seems overwhelmed and couldn’t even remember that they had worked my vehicle More

by loyboys63
Service Communication
Recommend Dealer
No
Employees Worked With
Q Q, George Scott
Report | Print
Mar 05, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

Helpful
1
...
6
7
8
...
143