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Parkway Ford Lincoln - Service Center

Dover, OH

4.2
972 Reviews

972 Reviews of Parkway Ford Lincoln - Service Center

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May 03, 2024

I had an issue with my CarPlay and they came and picked up my truck and brought it back when done. This service is above and beyond. Highly recommend! More

by lumpyy1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

The service was fine and the staff were nice. The staff just needs to know how to do the jeep rewards. I had free points to use for my oil change and was told the wrong thing on how to use reward More

by ultralori96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
May 03, 2024

They were great! ! Trevor did a great job they were very helpful and plan on going back More

by tjwarner68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Everything was great and much appreciated from the team at Parkway. Keep up the good work. More

by keithdonaldson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Everything has been very good and also very smooth. Things were done for me that I didn’t expect to be done. Very happy and would suggest them to everyone. More

by jfleischman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fleischman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

I am from out of state and needed a repair quickly. They fit me in and offered amazing kind friendly service More

by arenner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

April 30, 2024

The staff were great. Friendly, professional, and courteous. The service is great too, had my car done the day I took it in. More

by B.ABEL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

April 30, 2024

Parkway did a great job on the Jeep recall. Craig Newhouse’s was professional and made sure the repair was done right. More

by 3lindon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Newhouser
May 01, 2024 -

Parkway Ford Lincoln responded

Thank you for the 5 star review! Please don’t hesitate to reach out to us in the future for any of your automobile needs! Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

April 30, 2024

I own Ford's and they work on Ford's. We bought our last car from them. More

by jlnixon57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Sparling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Parkway Ford Lincoln responded

Thank you for your loyal business and thank you for your review! We're happy to hear you had such a positive experience with our team and look forward to serving you again. If you have any questions or want to schedule your next service, please give us a call 330-343-6681. We're always happy to help and thanks for being a part of the Parkway Auto Superstore Family!

April 29, 2024

I initially stopped at service to show them what was going on but was told I had to schedule an appt, tech wouldn’t look at problem. Made an appt, problem was not resolved! Was told if it happens again More

by lisadohara59
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig-he looked for update
May 01, 2024 -

Parkway Ford Lincoln responded

Thank you for letting us know about your experience. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

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