Back

Parkway Ford Lincoln - Service Center

Dover, OH

4.2
962 Reviews

962 Reviews of Parkway Ford Lincoln - Service Center

Sort by
June 11, 2022

We had a lot of difficulty with our extended warranty company and our car was down for over 3 months. Matt was diligent about making sure things went right with them and he also made sure we had a rental More

by SJHARDESTY0
Recommend Dealer
Yes
Employees Worked With
Matt Price
Jun 14, 2022 -

Parkway Ford Lincoln responded

Thank you for that feedback and review. We're so happy your experience with Matt as above and beyond. We look forward to serving you again.

June 10, 2022

It was for a recall and checked the car out but did not have the required parts. Will complete when they get the parts in More

by evans.janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller
Jun 14, 2022 -

Parkway Ford Lincoln responded

Hi Janet! Thanks for your feedback and your review. We look forward to completing the recall service once the part is in.

June 06, 2022

Was in to get the oil changed and the the service and friendliness was really good and it was done in a timely manner and was also told on the time that it would be to finished More

by knight21_988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Sparkman
Jun 08, 2022 -

Parkway Ford Lincoln responded

Thanks for the great feedback and review. We really appreciate your business and look forward to serving you again!

June 04, 2022

Friendly knowledgeable Service Department that makes you feel like a valued customer. I also like that I can get a copy of all of my service records if needed in one place. More

by MAC501ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Crone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller
Jun 06, 2022 -

Parkway Ford Lincoln responded

Wow! Thanks for that great review in feedback we will continue to aim above and beyond for all your service needs. Stop in anytime!

June 02, 2022

Excellent service and good raport with service and sales staff. We have been customers for over ten years More

by plautzy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Farver, Q Q
Jun 03, 2022 -

Parkway Ford Lincoln responded

Thank you for being such great customers! We appreciate your business and the feedback!

May 26, 2022

I am so happy that my friend told me about quick lane. If I'm out and about and if some ever brings up where a good shop to take there car to get worked on? With the biggest smile ever I tell them about q More

by falconf174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone that works hard out in the shop, Matt Price, Joshua Sparkman, Jered Miller
May 27, 2022 -

Parkway Ford Lincoln responded

Quick Lane is super awesome. Jared, Josh and Matt are great to work with! Thank you kindly for your review and feedback we appreciate your business and hope to see you again soon!

May 25, 2022

Easy to access to quick lube very knowledgeable and super nice servicemen will visit again More

by jhaney1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Graham
May 27, 2022 -

Parkway Ford Lincoln responded

Thanks for the review and feedback. Appreciate your business, stop in anytime!

May 25, 2022

Extremely nice, efficient, and everything was repaired as promised! I will be a returning customer. More

by beth.stoll69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Price
May 27, 2022 -

Parkway Ford Lincoln responded

Thanks Beth for the feedback and review! We look forward to serving you again!

May 23, 2022

Jered Miller is always accommodating in the service of our (2) vehicles. Whether it be an oil and filter change, a set of new tires, etc. , Jered is professional ,and outgoing to say the least …….proba More

by Happyjackv
Recommend Dealer
Yes
Employees Worked With
Jered Miller
May 24, 2022 -

Parkway Ford Lincoln responded

Hi Happyjackv, Thank you for your feedback and review! We're happy to hear that your experience with Jared and the Quick Lane team was so positive. Look forward to serving you again!

May 19, 2022

I was greeted with a friendly person and asked what I needed done. They got me in and finished the job quickly while finding a problem I hadn't mentioned and fixed that also. The experience was good fr More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller
May 20, 2022 -

Parkway Ford Lincoln responded

Thank you Suzie! We really appreciate your business and thank you for that amazing review and feedback. We take pride in our service and look forward to servicing your vehicle again.

...
37
...