Parkway Ford Lincoln - Service Center

Lincoln work Had my Lincoln in for warranty work which required new motor oil. When I asked if filter was also changed, it wasn't. Thought that was ridiculous, was Had my Lincoln in for warranty work which required new motor oil. When I asked if filter was also changed, it wasn't. Thought that was ridiculous, was pleasantly surprised when they agreed. Told me to come back and they would change filter, which they did. More

Quick Service The service is very quick and easy. I had to have my oil checked and it was a very good experience. They were very friendly and helpful. The service is very quick and easy. I had to have my oil checked and it was a very good experience. They were very friendly and helpful. More

Good folks Entire staff is very personable, up front, and easy to work with. They checked with me first on a number of issues and made a point to ensure I was sa Entire staff is very personable, up front, and easy to work with. They checked with me first on a number of issues and made a point to ensure I was satisfied. Environment is very clean and comfortable! More

Rockstar Service!! The service team at Parkway is my go-to for all my auto service needs. The scheduling, cleanliness and professionalism of the staff is unbeatable. T The service team at Parkway is my go-to for all my auto service needs. The scheduling, cleanliness and professionalism of the staff is unbeatable. They always take the time to understand the prpblem and make suggestions or reccomendations, look for ways to save costs and even prevent future problems. I definately feel like they value me as a customer and appreciate my business. Keep on Rocking team Parkway!!!! More

Disappointed This was our 4th visit to the Quick Lane Service. Was happy with the service the first 3 times but this visit disappointed me. No one acknowledged me, This was our 4th visit to the Quick Lane Service. Was happy with the service the first 3 times but this visit disappointed me. No one acknowledged me, assumed that the man in the room was the owner of my truck and told him about it needing brake pads, went over all the details with him but when they figured out that it wasn't his just told me the truck needed brake pads and told me how much I owed for the oil change and tire rotation. Never went over the service! Didn't wash the truck!! I was so mad about being overlooked that I just left. Probably won't be back!!!! More

Great service, and the staff were great and efficient. From the time that we had to take my daughters car in for service and found out that it was going to be more than she wanted to invest, to the time we From the time that we had to take my daughters car in for service and found out that it was going to be more than she wanted to invest, to the time we both ended up leasing a car for her and a truck for me---we were treated with respect. Any questions we had were answered and we were not made to be felt stupid. Service department and sales department were great. More

Quick Lane Service at Parkway Ford Lincoln was great. I could not maneuver around a 'lost' muffler laying on the ground in the local Giant Eagle lot a few nights ago. at Parkway Ford Lincoln was great. I could not maneuver around a 'lost' muffler laying on the ground in the local Giant Eagle lot a few nights ago. It penetrated and tore loose the 'skid plate' under my vehicle's front engine area. I took my car to Quick Lane for a verdict. They were able to examine, patch, and re-secure my skid plate on the spot, as efficiently as anyone could hope. Quick Lane is not a body shop specifically, but for a quick diagnosis or recommendation on what you need done to your vehicle, even if it isn't their focused services of oil, filter, brake, battery checks, etc., it's a good place to start. Service was quick, friendly, efficient, and very reasonably priced. More

Good Experience Overall, had good service experience . Every one was very friendly. I do wish they would have washed my car, but overall a good experience. Would Overall, had good service experience . Every one was very friendly. I do wish they would have washed my car, but overall a good experience. Would and have recommend to all my friends. More

Fast, efficient and comfortable experience. This was our best oil change and service yet. It was fast (about 45 minutes) and the waiting area was quiet, spacious, and comfortable. They washed This was our best oil change and service yet. It was fast (about 45 minutes) and the waiting area was quiet, spacious, and comfortable. They washed the Jeep when they were done and it looked brand new. A car wash will always bring me back..... More

Great service and staff We recently took in our 2015 jeep Cherokee trail hawk to be looked at because of a grinding sound in the rear axel. Luckily for us we still had our 10 We recently took in our 2015 jeep Cherokee trail hawk to be looked at because of a grinding sound in the rear axel. Luckily for us we still had our 100,000 mile warranty and they looked at it, determining that the rear axel needed replaced (~$700 part) and they got it ordered right away and replaced it. Not only that but they even fixed a software recall our vehicle had. All for free and timely! They didn't treat us any different and were really great to work with from drop off to pick up! Thanks guys! More