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Passport Nissan

Suitland, MD

4.9
132 Reviews

5000 Auth Way

Suitland, MD

20746

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Showing 132 reviews

June 10, 2026

It's a pleasure to be here today. I was very impressed by Komi and his management team. The auto-shopping experience was truly exceptional—professional, seamless, and customer-focused More

by baraki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. komi, Chester Pinkney
Jun 11, 2026 -

Passport Nissan responded

It's fantastic to hear you had such an exceptional experience with Komi and our team at Passport Nissan of Marlow Heights. We appreciate your recommendation, and we hope to see you again! Safe travels ahead!

June 06, 2026

(professionalism and professional and friendly and knowledgeable. Easy to work with and I would recommend thus dealersjup More

by ecbutler71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Komi
Jun 08, 2026 -

Passport Nissan responded

Thank you for sharing your fantastic feedback about our team! We appreciate your recommendation and your business at Passport Nissan of Marlow Heights.

May 30, 2026

Very professional, welcoming, clean, personable relatable my expectations was way above what I expected thank you Lord Jesus Christ More

by shamekawilliams29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
Jun 01, 2026 -

Passport Nissan responded

It's fantastic to hear that our team's professionalism and personable service exceeded your expectations. We truly appreciate your kind words. Thank you for choosing Passport Nissan of Marlow Heights!

May 29, 2026

Thank you John Gross ,Hans and Chester you all went above and beyond your customer service was outstanding.Both managers were very informative,helpful and answered all my questions thank you all so much. More

by cassandra.m.keys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhon Gross , Chester Pinkney
Jun 01, 2026 -

Passport Nissan responded

Cassandra, we're so happy to hear that John, Hans, and Chester went above and beyond for you! Thank you for choosing Passport Nissan of Marlow Heights and for your wonderful feedback. Safe travels!

Jun 01, 2026 -

cassandra.m.keys responded

Thank you from Happy Customer !!!

May 25, 2026

Mr John Gross really is a great car salesman to effectively sustain an environment to care for customer needs ..,and caring for a client John you the best.? More

by Sondra ie55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gross
May 27, 2026 -

Passport Nissan responded

Hi Sondra, we're pleased to hear you had such a great experience with John! We will be sure to share your kind words with him. Thank you for choosing Passport Nissan of Marlow Heights, and we hope to see you again soon. Take care!

Jun 13, 2026 -

Sondra ie55 responded

Love my new Nissan Kick Mr John Gross was great

May 25, 2026

John Cross help me buy my first car . ..he was a fantastic gentlemen very courteous and thanks Hans who made it possible for me to have a wonderful experience with Passport Nissian to dri More

by Sondra ie55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
May 26, 2026 -

Passport Nissan responded

Hi Sondra! It's awesome to hear John and Hans made your first car buying experience so smooth at Passport Nissan of Marlow Heights. Congratulations on your new car, and welcome to the family!

May 09, 2026

John Gross was very helpful and courteous and explained everything to me and was great on the test drive. I highly recommend him as a sales associate. More

by Joel.kolko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
May 11, 2026 -

Passport Nissan responded

Joel, thank you for the wonderful feedback! We're glad John provided such a helpful and courteous experience at Passport Nissan of Marlow Heights. We look forward to seeing you again down the road!

May 02, 2026

John gross gave me excellent customer service. Also thanks to the general manager Hans. Really appreciate it More

by Mhent84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
May 04, 2026 -

Passport Nissan responded

We are grateful to hear from you! It's fantastic to know you had a valuable experience with John and Hans. We will relay your feedback to them. Thank you from all of us at Passport Nissan of Marlow Heights!

April 30, 2026

Excellent service, salesman John Gross was very Helpful and nice guy, Tracy, Hans (giving me an excellent deal on my trade in) are good people in directing me in the right directions during the process More

by hillherman665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gross, Tracy, Hans, Chester Pinkney
May 01, 2026 -

Passport Nissan responded

Thank you for sharing your feedback about John, Tracy, and Hans! We are so grateful to have your business and we hope to see you again at Passport Nissan of Marlow Heights!

April 26, 2026

Great customer service excellent with social skills talked me into purchasing a new vehicle and made sure any questions I needed were answered will refer others to him Mr.John Gross More

by Kalyn002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
Apr 27, 2026 -

Passport Nissan responded

Congrats on your new ride, Kalyn! It means the world to us that you're willing to recommend Mr. John Gross and the rest of our team to others. Thank you from all of us at Passport Nissan of Marlow Heights!

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