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Passport Nissan

Suitland, MD

Overview
Reviews
Vehicles
4.9
126 Reviews
Call Dealership (301) 423-8400
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5000 Auth Way

Suitland, MD

20746

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Showing 126 reviews

May 09, 2026

John Gross was very helpful and courteous and explained everything to me and was great on the test drive. I highly recommend him as a sales associate. More

by Joel.kolko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
Report | Print
May 11, 2026 -

Passport Nissan responded

Joel, thank you for the wonderful feedback! We're glad John provided such a helpful and courteous experience at Passport Nissan of Marlow Heights. We look forward to seeing you again down the road!

May 02, 2026

John gross gave me excellent customer service. Also thanks to the general manager Hans. Really appreciate it More

by Mhent84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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May 04, 2026 -

Passport Nissan responded

We are grateful to hear from you! It's fantastic to know you had a valuable experience with John and Hans. We will relay your feedback to them. Thank you from all of us at Passport Nissan of Marlow Heights!

April 30, 2026

Excellent service, salesman John Gross was very Helpful and nice guy, Tracy, Hans (giving me an excellent deal on my trade in) are good people in directing me in the right directions during the process More

by hillherman665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gross, Tracy, Hans, Chester Pinkney
Report | Print
May 01, 2026 -

Passport Nissan responded

Thank you for sharing your feedback about John, Tracy, and Hans! We are so grateful to have your business and we hope to see you again at Passport Nissan of Marlow Heights!

April 26, 2026

Great customer service excellent with social skills talked me into purchasing a new vehicle and made sure any questions I needed were answered will refer others to him Mr.John Gross More

by Kalyn002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
Report | Print
Apr 27, 2026 -

Passport Nissan responded

Congrats on your new ride, Kalyn! It means the world to us that you're willing to recommend Mr. John Gross and the rest of our team to others. Thank you from all of us at Passport Nissan of Marlow Heights!

April 25, 2026

The staff is amazing! I love the expedited customer service and attentiveness! Thank you so much, Tracy, John, Mark, Hans, and Chester! I appreciate you all and thank you More

by Alisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Mark, Tracy, Hans, Chester Pinkney
Report | Print
Apr 27, 2026 -

Passport Nissan responded

Alisha, we're so happy to have you as part of the Passport Nissan of Marlow Heights family! We will be sure to pass along your kind words to Tracy, John, Mark, Hans, and Chester.

April 22, 2026

Great working with Dwayne! Very accommodating to my request and willing to work with what I was envisioning for payments and car. Thank you! More

by s_ordonez83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne and Hans
Report | Print
Apr 23, 2026 -

Passport Nissan responded

Thank you for sharing your experience working with Dwayne and our team! It was a pleasure to assist you here at Passport Nissan of Marlow Heights, and we wish you many safe and happy miles ahead!

April 21, 2026

Purchased our 2025 Nissan on 4/2026. Salesman John Gross did an excellent job. Explained everything in detail. Happy loyal nissan owner. More

by prestonoglesby
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
Report | Print
Apr 22, 2026 -

Passport Nissan responded

Thank you for choosing Passport Nissan of Marlow Heights and for sharing your experience with John Gross! It's a pleasure to have earned your business, congratulations on your new 2025 Nissan! Safe travels!

April 21, 2026

Mark and Dwayne were very helpful. Fast in and out without hassling us at all. More

by aeostria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne and Mark
Report | Print
Apr 21, 2026 -

Passport Nissan responded

Aeostria, thanks for leaving Passport Nissan of Marlow Heights a five-star review! We are glad that Mark and Dwayne were very helpful.

March 29, 2026

They were honest and showed genuine care in customer service. My salesman was honest and knowledgeable with the questions I asked More

by bigtimebine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Brinkley , Chester Pinkney
Report | Print
Mar 30, 2026 -

Passport Nissan responded

Thank you for sharing your positive feedback about our team! We look forward to assisting you here at Passport Nissan of Marlow Heights.

March 28, 2026

Dewayne and Tracy were amazing taking care of me I am so grateful I came to this dealership. Their customer service was amazing and I will forever send people to them to purchase More

by antonett_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
Report | Print
Mar 30, 2026 -

Passport Nissan responded

Thank you for your business and your support! It's wonderful to hear that Dewayne and Tracy went the extra mile to deliver such a memorable experience. We'll be sure to share your feedback with them. See you next time at Passport Nissan of Marlow Heights!

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