Passport Nissan of Alexandria

Smooth and easy Definitely ask for Camilo!! He made our experience so smooth and easy. My husband and I had our young daughter with us and I was 9 months pregnant so Definitely ask for Camilo!! He made our experience so smooth and easy. My husband and I had our young daughter with us and I was 9 months pregnant so we had no patience for any kind of haggling. There was zero haggling. We were in and out in the car we loved in a couple hours. More

New Sentra Ask for Aaron or JD as you feel the need for a new or preowned Nissan. I'm hard to please and highly recommend these 2 for their honesty and hard work Ask for Aaron or JD as you feel the need for a new or preowned Nissan. I'm hard to please and highly recommend these 2 for their honesty and hard work More

Amazing (Kevin Soltwedel) Kevin went above and beyond to make sure I purchased the 2017 Nissan Altima(the one I wanted). I was most comfortable with. He gave me suggestions and Kevin went above and beyond to make sure I purchased the 2017 Nissan Altima(the one I wanted). I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a Altima the process was absolutely painless(Kevin) So quick and professional. I felt like family by the end of the whole process! I would recommend Kevin Soltwedel to anyone who is looking for a new vehicle. More

Sales number/customer satisfaction Instead of being honest and providing quality, trustworthy assistance I was "attempted" to be taken advantage of. I understand sales, but taking advan Instead of being honest and providing quality, trustworthy assistance I was "attempted" to be taken advantage of. I understand sales, but taking advantage of customers to increase your sales number is unfair. The trust is completely gone and I will never return to Nissan on S. Pickett in Alexandria. More

First time buyer - great experience This was the first car I'd ever purchased on my own, so I was pretty stressed about the whole thing to begin with. I visited two other dealerships pri This was the first car I'd ever purchased on my own, so I was pretty stressed about the whole thing to begin with. I visited two other dealerships prior to coming to Passport, and both of them were nightmares. My experience at Passport was much better and a huge relief. My salesman was Kevin Soltwedel and he was great about walking me through the process, answering all of my (many, many) questions, and he made the whole thing pretty easy. I was there for hours asking questions and looking at different models, but he was very patient and friendly and never made me feel rushed or pressured. In the end, I wound up with a car that was exactly what I wanted and I feel like I got a good deal. I'm loving my new car and feel great about my purchase. I would recommend Passport Nissan and especially Kevin to anyone in the market for a new vehicle. More

First time buyer - happy I was nervous to go to a dealership but Kevin quickly eased my nerves. He spent a lot of time explaining everything to me and really worked things to I was nervous to go to a dealership but Kevin quickly eased my nerves. He spent a lot of time explaining everything to me and really worked things to my benefit. Thankful for him! More

Good experience. Great experience with dealership and sale person. Would recommend to everyone I know if I could. Kevin Soltwedel is my sale man who is very friendly Great experience with dealership and sale person. Would recommend to everyone I know if I could. Kevin Soltwedel is my sale man who is very friendly and helps me get the car I want. He goes beyond his job to help me out. I would shop with them and do business with Kevin Soltwedel again if I have a chance. More

Best car buying experience!! Kevin Soltwedel and Karim Motaweh at Passport Nissan made purchasing my new car easy and hassle free. The service they provided was EXCELLENT. If yo Kevin Soltwedel and Karim Motaweh at Passport Nissan made purchasing my new car easy and hassle free. The service they provided was EXCELLENT. If you looking for exceptional service stop by Passport Nissan and ask for Kevin and Karim. More

Car shopping with ease Great buying a car thru Kevin who made it easy in deciding difference in models, features etc. Anyone seeking a relaxed car shopping experience should Great buying a car thru Kevin who made it easy in deciding difference in models, features etc. Anyone seeking a relaxed car shopping experience should see Kevin. More

Terrible Liars! I called them and told them I've got a price from another dealer for the Murano. They told me they could beat the price! I asked for out the door and I called them and told them I've got a price from another dealer for the Murano. They told me they could beat the price! I asked for out the door and said I want the 0% and will be tagged in MD. I got a text that confirms the price that both parties agreed to! They (Tom, new Sales guy and Eric, Sales Manager) asked that I drive down the same day. I did that and filled out everything just to sit in front of finance to be given another price! That's when it went south! Showed finance the price that was negotiated prior to my visit on text and what did they do - they didn't want to honor it! Wasted my time to drive to their dealership and my two hours at that place just waiting around! On top of that the vehicle had 400 miles on it as a brand new vehicle! They failed to tell me that before I came in as well. Terrible service! They had all sorts of excuses - like oh they forgot that I wanted it tagged in MD when I told them that over the phone and they asked for the zip code! And all my information on the application is for MD address. Then they said their owner said no but then why say you can do the deal if you have to clear it with your owner? Why get me down there to xxxxxxxx me? Just terrible! Anyway - I won't be doing any business with this dealership ever! More