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Pat Lobb Toyota of McKinney

McKinney, TX

4.8
5,535 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER! WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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3350 South Central Expressway

McKinney, TX

75070

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Showing 5,535 reviews

August 25, 2022

Easy, professional, personable and excellent communication throughout the process. Steven Meece was responsive the entire time More

by TR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Meece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

TR responded

Happy customer

August 24, 2022

Best experience ever. Mr. Hasan was amazing and provided me with all the information I need it. Will definitely come back again if needed. He made it positive for my husba More

by inmag2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Amarneh
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Hasan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Tacoma, and don't hesitate to reach out if you need anything else. Tony Yazbeck General Sales Manager

Aug 26, 2022 -

inmag2009 responded

Thank you .

August 24, 2022

Tammy was my service person and greeted me upon arrival. She reviewed my service needs and got my car serviced in a timely fashion about 45 minutes quicker than projected. My car was brought up quickly. I w More

by artnelson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

August 24, 2022

I went in expecting to wait an hour for my vehicle to be serviced. They had me out in 20 minutes! Very impressed. More

by vkirkland15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

August 24, 2022

I was very disappointed in the service I received. I went to to dealership 2 times with no result. My tire light was on I call and left message and finally I went back over and spoke to the service ma More

by cleochristian3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abraham Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Facundo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Navarro
Aug 27, 2022 -

Pat Lobb Toyota of McKinney responded

We're sorry to hear, Cleo, about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please contact us directly or let us know the best way to contact you and we will reach out. Tony Yazbeck General Sales Manager

August 23, 2022

DO NOT GO! !!! Pat Lobb Toyota of Mckinney Rudest Sales people we have seen and very unprofessional. They were trying to sell an Overly priced RAV4 Hybrid. Sa More

by Sai
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Jirani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Steele
Aug 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tony Yazbeck General Sales Manager 214-544-8696 socialmedia@toyotaofmckinney.com

August 23, 2022

We had a great experience with our salesman, Steven. I look forward to buying another car from him. More

by jackson0090
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Salm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Boyd
Aug 23, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Yazbeck General Sales Manager

August 23, 2022

We had a wheel and tire problem that needed replaced. You had both in stock. Alex, the service tech. Was the best I have ever had. He was very knowledgeable and and excellent communicator. I couldn’t ha More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Aug 24, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

Aug 24, 2022 -

Tommy responded

Alex’s review was very well deserved. I will continue to see him for any service on my car. Thank you for responding

August 23, 2022

Steve Boyd was a pleasure to work with. I live in Houston, but Steve made remote shopping available by making himself available whenever needed, including customized videos and pictures. Th More

by Zachary Remmick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Boyd
Aug 24, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Zachary, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Pat Lobb Toyota of McKinney are glad to have you as a customer. Tony Yazbeck General Sales Manager

August 22, 2022

Austin Reed kept me appraised of my vehicle’s progress, and had me in and out on a timely basis. Work done on my car was perfect. More

by Fenderblast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear Austin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

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