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Pat Lobb Toyota of McKinney
McKinney, TX
5,590 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER!
WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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Showing 5,590 reviews
August 20, 2022
Easy Newsome is the best service rep I’ve ever worked with and I’ve worked with a lot! with and I’ve worked with a lot! More
by randy
August 20, 2022
Agrin is always extremely helpful and friendly, service is quick and always done right, the entire family comes here and we have never had any complaints is quick and always done right, the entire family comes here and we have never had any complaints More
by clarkestewart2
Employees Worked With
August 20, 2022
Excellent sales rep Kind attentive and very informative Thank you so much for your help Sam Roman Jr Thank you so much for your help Sam Roman Jr More
by sromanjr1101
August 20, 2022
Ken Steele sales representative was patient and professional in showing me a 2009 Toyota Avalon vehicle. He made sure to communicate what I was looking for and we sealed the deal. Exceeds Great e professional in showing me a 2009 Toyota Avalon vehicle. He made sure to communicate what I was looking for and we sealed the deal. Exceeds Great expectations I am very happy with my purchase Thank you. More
by Maria Trevino
August 19, 2022
Shopping for a specific pre-owned vehicle for my son who has been saving for this purchase for quite some time. Reached out to the dealership about this particular car and started a text conversation with has been saving for this purchase for quite some time. Reached out to the dealership about this particular car and started a text conversation with Levi. Went through several details with Levi in a text thread and made an appointment to see the car. Head out from halfway across Dallas in 6pm traffic to see this specific car. Arrived at the dealership and didn't see the vehicle on the lot. Stood outside our vehicle for a minute and was never approached. Ok. Step inside and the extremely courteous front desk lady greeted us. Asked for Levi as we had an appointment. She calls someone, apparently Levi and he was with a client. Stood there another 5-10 minutes as the front desk lady tried to corral someone just to talk to me. I had been standing on the sales floor and there weren't that many sales people. Understandable in these times, but I pretty much made eye contact with every sales person in there as they all walked about. One sales person was walking by and she asked him since Levi was not available could he help me...He scanned me, then noticed a young guy walking towards the screaming yellow Corvette and said no, I need to help these guys first. He seen me standing there several minutes prior and blew right past me for the customer who just pulled up...I have my son standing beside me with cash literally hanging out of his pockets trying to buy something and I felt we were prejudged for some odd reason as the guy bolted towards the young kid and the Corvette. Finally after about 15 minutes of awkwardly standing there hoping someone would say hello to us, let alone sell my son car , approached us. He got the VIN and stock number and went to the sales office to find the keys and the car. After ANOTHER 10-15 minutes he walks up and said sorry the car is not available anymore and was sent to auction a few days ago. ARE YOU KIDDING ME. I was beside myself. I thanked the young man who actually helped me and left. How could a dealership/sales person text a person all day about a car that isn't even on your lot anymore, have that person drive halfway across Dallas to come see said car, not come out and at least introduce yourself and do a nice handoff to a salesperson who was available.. Unprofessional to say the least. Kudos to the young salesman and front desk person for at least trying to help. Very Very frustrating situation. I can only imagine how the sales process WOULD have gone down. More
by T.O.M.sux
Employees Worked With
Levi Herpin
August 19, 2022
I did not have an appointment and therms were able to squeeze me in. The service writer took excellent care and pointed additional issues and they handle it for me. I feel good about my attention I got squeeze me in. The service writer took excellent care and pointed additional issues and they handle it for me. I feel good about my attention I got Pat Lobb Toyota of McKinney innMcKinney Texas. More
by Chuck
Employees Worked With
August 19, 2022
Great, friendly and fast service. Stephen kept in constant contact and find me the perfect vehicle! Would highly recommend! Stephen kept in constant contact and find me the perfect vehicle! Would highly recommend! More
by Nrhavens
August 19, 2022
Overall experience was great. Facility was exceptionally clean, customer service was spot on from check in to check out. I was in and out for an oil change and tire rotation withi Facility was exceptionally clean, customer service was spot on from check in to check out. I was in and out for an oil change and tire rotation within 45 minutes! I will continue to service my vehicles here! More
by Brian C
Employees Worked With
Kevin Cardenas
