Pat Lobb Toyota of McKinney

Carlos was so helpful and patient with me. I love my car and would highly recommend Carlos!!! I love my car and would highly recommend Carlos!!! More

Travel 30 min longer than Toyota dealer ten min away. Service & response makes the difference! Service & response makes the difference! More

This was a situation which could have resulted in a very negative review for this dealership and a dissatisfaction in customer service warranting a scathing report to BBB and up the chain of management. T negative review for this dealership and a dissatisfaction in customer service warranting a scathing report to BBB and up the chain of management. The salesperson and the GM prevented this situation from escalating and were integral to the resolution. The finance representative was too scripted, although I understand his hands were somewhat tied, and appreciated that he at least knew to get someone who could address and resolve the situation. However, I was unimpressed with his willingness to throw a fellow colleague “under the bus”. The GM worked with me to resolve the situation, as he recognized that exceptions to the standard protocol need to be made when circumstances are extenuating and not the fault of the customer, under any circumstances. More

Khaled was awesome, helpful and very kind and has an amazing experience. I really advise anyone to deal with him amazing experience. I really advise anyone to deal with him More

Lex Woodard was the best! I have never felt so at ease buying a car. I didn't go in with the intentions of buying a car, and I never felt pushed or rushed to make a decision. I have never felt so at ease buying a car. I didn't go in with the intentions of buying a car, and I never felt pushed or rushed to make a decision. When I stated I was only interested in the Corolla Cross- not only did he ensure that was the car I would test drive- he didnt push me into other options due to its limited availability. I felt like I was just in conversation throughout the whole process. I cant remember his name, but the guy from Boston in finance was amazing as well. This has been the best experience I have had in buying a car. More

Johnny was amazing to work with! He was not pushy at all and knew exactly what I was looking for. When a car became available he was quick to let me know about it. He was not pushy at all and knew exactly what I was looking for. When a car became available he was quick to let me know about it. More

Great experience! Clean, welcoming facility. Lex didn't make us feel rushed or pressured. We've been to other dealerships and Pat Lobb's is by far superior in every wa Clean, welcoming facility. Lex didn't make us feel rushed or pressured. We've been to other dealerships and Pat Lobb's is by far superior in every way. Will be coming back for another car next year. More

Great dealership! Felt at ease the moment I walked in. Great communication from day one. Felt at ease the moment I walked in. Great communication from day one. More

This dealership has a great selection of used cars. Steven Boyd was very helpful and professional with the purchase of my vehicle. Steven Boyd was very helpful and professional with the purchase of my vehicle. More

I called Steven, he was at home at the moment. I told him I saw a Nissan Sentra online that I was interested in looking at. We set an appointment right away. Came out and bought me a new car. Stev I told him I saw a Nissan Sentra online that I was interested in looking at. We set an appointment right away. Came out and bought me a new car. Steve has an awesome personality and he is not other salesmen who are super pushy. Thank you Toyota of McKinney for being my new home. More