Pat Lobb Toyota of McKinney

Knowledgeable staff. Courtesy of a Loner car while our Lexus being repaired. Shrink Neani Service Advisor courteous and Professional. Robert McMillan Service Advisor als Courtesy of a Loner car while our Lexus being repaired. Shrink Neani Service Advisor courteous and Professional. Robert McMillan Service Advisor also answered some questions. Also a top notch resource. More

Went there 2 years ago doing research. Met Camron Galaviz and he was so helpful and knowledgeable I kept his contact information. Went back yesterday, asked for Camron and bought a Sequoia Met Camron Galaviz and he was so helpful and knowledgeable I kept his contact information. Went back yesterday, asked for Camron and bought a Sequoia Hybrid. The dealership and Camron were easy to work with throughout the process. More

I got a decent deal and the experience was okay, but lesson learned on dealing with this dealership. If you're buying a car from them, don't listen to the salesman on anything they say, all half truths. lesson learned on dealing with this dealership. If you're buying a car from them, don't listen to the salesman on anything they say, all half truths. What's even worse is I had an item that I left in our old car (our fault), but we called up and asked for the salesman if he'd get it. He said yes. We come in to get it and turns out he never did and it was tossed. Salesman also said that the keyfob could be gotten for cheap through Facebook, tried it, turns out nope. So I decide to just purchase from this dealership instead after they quoted me a price. I get the key and then they tell me a different price. The salesman asked about it and I told him the issue and he said he'd talk to the service team. Tells me to pull up with my car as they agreed, the service team had no idea who I was or the situation and I couldn't find the salesman. Had another minor issue with the car where the side mirrors wouldn't fold in. Salesman said it just needs a new switch. I bought one, replaced it, guess what... nope. So all that to say, don't listen to the salesman. I should have known better, but I thought given I'm a regular Toyota customer at this location that they wouldn't do this, but the stereotypical shady used car salesman rings true at this location or at least in my experience. More

Great customer service ! Noah was very pleasant to deal with. Only issue was they didn’t pull my car up to the service area or take the paper floor mate and seat covers out Noah was very pleasant to deal with. Only issue was they didn’t pull my car up to the service area or take the paper floor mate and seat covers out More

Cannon helped me a lot during my process and really went the lengths to fix my issue. I especially appreciated the feeling of welcoming and he didn’t try and add any weird fees with me and kept it very simp the lengths to fix my issue. I especially appreciated the feeling of welcoming and he didn’t try and add any weird fees with me and kept it very simple which is all I want after my car problems. Great experience with him and definitely recommend him if you want a smooth and successful experience. More

Ozair is a highly responsible individual who responds sincerely to my inquiries via email and text message. His dedication to addressing customer concerns is commendable. Additionally, he provides detail sincerely to my inquiries via email and text message. His dedication to addressing customer concerns is commendable. Additionally, he provides detailed, step-by-step guidance on using a new vehicle, delivering excellent service! More

Good customer service. Service adviser Mr Robert McMillan is very co-operative and knowledgeable and giving exelent service Service adviser Mr Robert McMillan is very co-operative and knowledgeable and giving exelent service More

Stephen was awesome! ! He ensured i got the best deal! i would recommend to all my friends and family in the market for a vehicle! ! He ensured i got the best deal! i would recommend to all my friends and family in the market for a vehicle! More

I love going to Pat Lobb for service. But today I went in to buy a new truck, and Duane helped me. It was one of the easiest and smoothest car buying experiences I’ve had. I will continue But today I went in to buy a new truck, and Duane helped me. It was one of the easiest and smoothest car buying experiences I’ve had. I will continue to go to and recommend Pat Lobb in the future! More

While traveling across country, our 2008 Tacoma started making a noise. We made it to our planned 3-day stop, called Pat Lobb Toyota at 7 am and got a service appointment for that same day. We were met making a noise. We made it to our planned 3-day stop, called Pat Lobb Toyota at 7 am and got a service appointment for that same day. We were met with kind, considerate people, got a courtesy ride back & the repairs were completed by the end of the day! Couldn’t ask for anything better! More