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Pat Lobb Toyota of McKinney

McKinney, TX

4.8
5,889 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER! WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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3350 South Central Expressway

McKinney, TX

75070

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Showing 5,889 reviews

August 20, 2020

Great people and always treated fair and with respect. I’ve bought numerous cars from George at Pat Lobb and I recommend him to all my family and friends. More

by Phardin60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Salm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Pat Lobb Toyota of McKinney responded

Thanks for your feedback on your recent visit to Pat Lobb Toyota of Mckinney. I'm glad to hear that George is always able to assist you with choosing the perfect vehicle and that recently you had such a positive experience. We hope you will continue to enjoy your new vehicle! “The Right Choice” Pat Lobb Management Team

August 20, 2020

After finding the truck I wanted online I flew to Dallas to purchase it. Despite a snafu with the amplifier in the truck my experience was great dealing with McKinney Toyota. They have a few too many che More

by woodfinx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of Mckinney, your feedback and rating mean a lot to us. We're glad Rodney was able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

August 19, 2020

Rachel was by far the easiest to work with. I was expecting a sales pitch at some point but never got it. Excellent to work with! More

by Jamestvu
Recommend Dealer
Yes
Employees Worked With
Rachael Mergott
Aug 19, 2020 -

Pat Lobb Toyota of McKinney responded

Hello James, We are very happy Rachael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

August 19, 2020

Really enjoyed working with Robert this weekend. I came in looking for a used vehicle and drove out with a new 2020 Camry. Robert was very friendly and efficient. Will be looking for his help when I return More

by Darryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Lewis
Aug 19, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much, Darryl, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Robert and congratulations on your new Camry! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! “The Right Choice” Pat Lobb Management Team

August 19, 2020

Rob was awesome! He isn’t pushy at all and that is what I really look for in a salesman! I went in 3 weeks ago to just test drive a few cars. I told him I wasn’t ready to buy because I was dealing with insur More

by Nmaccheyne23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Lewis
Aug 20, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Pat Lobb Toyota of Mckinney are glad to have you as a customer. “The Right Choice” Pat Lobb Management Team

August 18, 2020

Rob had excellent customer service and helped me get a great deal on a new Avalon. Once we settled on a price I was in and out of finance quickly (which makes me happy). Overall a very good experience. More

by Dustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Salm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Lewis
Aug 18, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you, Dustin! It's fantastic to hear that Rob provided you with great customer service while assisting you with your new Avalon. We truly appreciate the opportunity to do business with you. Thank you for choosing Pat Lobb Toyota of Mckinney! “The Right Choice” Pat Lobb Management Team

August 18, 2020

Antonio from finance made our experience very pleasant. Rodney our salesman was very knowledgeable about the various features my car has and even followed up a couple days later to see if I had any questi More

by kara.broyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much, Kara, for your kind words, and for taking the time to leave us this wonderful feedback! “The Right Choice” Pat Lobb Management Team

August 18, 2020

Rachael was friendly, straightforward, and helpful! I was in a hurry and she helped process the paperwork in a very expeditious fashion. A good experience. More

by Gtrsca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Mergott
Aug 19, 2020 -

Pat Lobb Toyota of McKinney responded

Here at Pat Lobb Toyota of Mckinney, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Rachael, and it was a pleasure having you at the dealership. We appreciate your review! “The Right Choice” Pat Lobb Management Team

August 17, 2020

Rachael was wonderful she worked hard to help us out the best that she could from far away as we were in Amarillo. Her communication was great as well as her customer service I would highly recommend Rachae More

by Cyoung3454321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Mergott
Aug 17, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your review and kind words for Rachael! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of Mckinney. “The Right Choice” Pat Lobb Management Team

August 17, 2020

Took a couple emails and phone calls to reach the finance manager to cancel an extended warranty. In less than 3 weeks I already had to go get the car serviced TWICE for battery change and A/c. if this cont More

by Heeeckno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 04, 2020 -

Pat Lobb Toyota of McKinney responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for you to give us a call to discuss? Thank you for your time and hopefully we can get to the bottom of this. Pat Lobb Management Team 214-544-8696 socialmedia@toyotaofmckinney.com

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