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Pat Lobb Toyota of McKinney

McKinney, TX

4.8
5,575 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER! WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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3350 South Central Expressway

McKinney, TX

75070

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Showing 5,575 reviews

June 28, 2019

Super Man! Tony Baily Tony is fantastic and a pleasure to work with. He handled our transaction with the utmost integrity and professionism. I would highly reccomend him to More

by Tom S
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
Jul 01, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Tom for the kind words about Tony and choosing Pat Lobb Toyota for your car buying. We will be sure to inform him about this review. Thank you again for the five star review!

June 27, 2019

Service Department Jacob Palma and the service department are to be highly commended! He got all our multiple services taken care of quickly and completed at exactly the More

by FCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Palma
Jun 27, 2019 -

Pat Lobb Toyota of McKinney responded

We absolutely love reviews such as this! Thank you for the five star review about our Servicing Center and your compliment in regards to Jacob.

June 26, 2019

George Mogollon George is always transparent, up-front, honest and really someone you feel confident that is trying to give you the best deal possible! I have leased More

by BeaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Beatriz. We love love love this review!! George has been with us for many years and yes, you are so correct when stating that he will provide all the information you need to make an "intelligent decision". He is an amazing gentleman that genuinely cares about his/our guests. Thank you for taking notice and this exceptional five star review!

June 26, 2019

Great service and Very friendly staff The service was great, I was out before the estimated time. The staff is very friendly and helpful. I have been taking my car to Pat Lobb Toyota for m More

by JC2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena
Jun 27, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for being such a loyal customer to Pat Lobb Toyota! We greatly appreciate you and this fantastic five star review!

June 25, 2019

6 month service Had my vehicle serviced. They told me the amour timeit would take and were right on time. Very friendley service rep and he answered all my questions. More

by Rod48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernave Cervantes
Jun 26, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your five star experience with us! We greatly appreciate it!

June 25, 2019

Sneaky and dishonest! We purchased a truck about a month ago once I arrived home I realized that there was over $7,000 worth of adds. Adds that cost, warranty $4,500, winds More

by elyanM
Price
Recommend Dealer
No
Employees Worked With
Bentley Ephron , Jose Padron
Jul 03, 2019 -

Pat Lobb Toyota of McKinney responded

Our sincerest apologies for this. Rest assured, we have taken corrective measures to insure the perception of this does not happen again. In no way would we condone, encourage or support this kind of behavior. A coaching opportunity for those involved, who we expect will learn and be a better service provider as a result of your feedback. We hope to have the privilege to serve you again, and show you a difference.

June 24, 2019

Great Service Pat Lobb is a great Toyota dealership. Their sales department is top notch and their service department is excellent. I’m currently leasing a Corolla More

by Toyota999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Jun 24, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so very much for choosing Pat Lobb Toyota from A through Z!! We greatly appreciate the wonderful compliment and taking notice of our outstanding customer care! Yes you are very much a part of the "Toyota Family" and "Pat Lobb Family" as well! Thank you again for the five star review!

June 24, 2019

Excellent They are very customer oriented well communicated. We like coming over here. We bought two of our vehicles from here, and do regular maintenance servi More

by Vin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Mergott, John Paredez, Sarina Walker
Jun 24, 2019 -

Pat Lobb Toyota of McKinney responded

THANK YOU Vin for this wonderful five star review! We greatly appreciate you being such a loyal customer! Being a family owned business, we always enjoy treating our guests as such. Thanks again for sharing your experience!

June 19, 2019

Just bought my second car! George Mogollon just sold me a second vehicle in 6 months. He’s great in terms of being consultative without being high pressure. That’s ideal for m More

by Jdub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you very much Jdub for expressing your experience with George! He always takes his time to explain everything possible and answer any questions. Always outstanding customer service! We appreciate you choosing us again for your second vehicle and the five stars! Enjoy you new car!

June 19, 2019

excellent Excellent maintenance and repair service. Very timely. Service rep. explained process of routine service extremely well. Waiting area was clean & comf More

by TOYOTA-CUSTOMER-MCKINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Padron
Jun 19, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota Team for all your servicing! We greatly appreciate the compliment of our establishment and this exceptional five star review!

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