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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 01, 2021

Fast friendly staff every time I get my car serviced! Always go above and beyond to satisfy the customer. Always a smooth process when getting car serviced. More

by rkujawa10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Harte
May 02, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

April 30, 2021

The Pat Lobb team is the best!!Always excellent customer The Pat Lobb team is the best!! Always excellent customer service, thorough maintenance, fast and quality work. We will never go anywhere else. Pat More

by Chris Eandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper Five Star Service!!
May 02, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Chris, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

April 23, 2021

We have purchased from Pat Lobb since they opened and ALWAYS from Mel Williams. I will not consider anytime else as Mel is honest in his dealing with customers. He will give you both pros and cons of a More

by davidhusker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for Mel! We look forward to sharing your compliments with him and the team, and please don't hesitate to let us know if we can be of further assistance. We look forward to serving you again! “The Right Choice” Pat Lobb Management Team

April 18, 2021

I had my SUV 10k service appointment and Easy Newsome was very polite and handled my appointment in a very timely manner. Loved the service! More

by akillette1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Apr 18, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to leave us this great five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

April 18, 2021

Service center agent Mr Bacon was very knowledgeable explained and answered all my questions. My vehicle received it's first checkup at 6 months due to low mileage. Very fast service. The waiting room w More

by pattybeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Bacon service dept
Apr 18, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review, Patty! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

Apr 19, 2021 -

pattybeau responded

Thank you ,Love my Rav4 I purchased from you We have bought 12 new vehicles since 2005 from dealership in North east texas. the dealership changed hands and the service went down hill. Glad we found your dealership and even tho it is further it was worth the drive when we traded in out 2014 Tundra and purchased our Rav 4.

April 17, 2021

Great service,friendly staff quick response time.Service team were quick and knowledgeable on the service I needed for my vehicle. Recall was fixed promptly More

by mmartin72000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan service team
Apr 18, 2021 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

April 16, 2021

Scheduled service went without a hitch. Quick turnaround and back on the road. Service advisor Robert was very helpful. Kept me updated. Great job, thanks. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Doug, for taking the time to leave us this great five-star review! It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

April 16, 2021

This was my first time using Toyota of Mckinney and I have nothing but great things to say. Robert is the gentleman that assisted my wife and I and I would just like to complement him on his extremely pr More

by Leo S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Leo, for taking the time to share your thoughts on working with Robert. We're glad to hear he delivered such a great experience! We appreciate this awesome, five-star review! Congratulations on your new purchase, Leo! We're looking forward to having you as one of our valued customers for many years to come! “The Right Choice” Pat Lobb Management Team

April 16, 2021

The team at Pat Lobb Toyota of McKinney was friendly, professional, courteous, and efficient. Made getting service done on my vehicle an extreme pleasure! Thank you for such great customer service. More

by J-Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ASM Jeremy Hann
Apr 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic, five-star review with our team. “The Right Choice” Pat Lobb Management Team

April 15, 2021

Cannon has excellent customer service . His knowledge and expertise are much appreciate. I am grateful for his time and effort and advice. Thank you everything above More

by jleonard123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
Apr 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cannon and our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

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