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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,495 Reviews

1,495 Reviews of Pat Lobb Toyota of McKinney - Service Center

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July 02, 2021

Friendly, efficient people both in the service department in other parts of this dealership. They do quality work and they do it quickly the majority of the time. More

by edvirgtx77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

July 01, 2021

Great services,Poor warranty cover,just bought my car 8 months ago and a part failed a pin broken and tell me that is not cover,because is not a defective part Toyota make tones off money selling extra co More

by Alex
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kawa Yahia
Jul 01, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for this feedback, Alex. We appreciate your business and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

June 30, 2021

Friendly, quick and professional. I found the great opportunity to put extra words to complete this survey for you quite the experience of a total waste of time, but I felt you needed to know for I lik More

by Judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Stiles
Jun 30, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

June 29, 2021

My advice advisor (Agrin) provided me with excellent service. He explained the servicing items that they recommend and kept me informed throughout the entire process. The place is now my preferred deale More

by Fields2701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your service experience working with Agrin here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

June 27, 2021

This is the best place to go! Great staff! Thanks More

by Dan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Dan, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! “The Right Choice” Pat Lobb Management Team

June 27, 2021

Service was excellent! My truck was in and out quickly and all handled professionally. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Heather, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

June 26, 2021

Robert was very professional and Tom the courier was pleasant and punctual More

by jeffberg180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom the driver
Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Jeff, We appreciate your business! Robert, Tom and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

June 26, 2021

Arrived around 9:30, the guys did tire rotation, oil change, cabin filter, and noticed my battery was a little weak, and adjusted and installed a new battery, all while we were dropped off at Cracker Ba More

by wrowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

June 25, 2021

efficient, accurate, good explanations, clean waiting area, friendly service, keeps to schedule More

by jim flegle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, Jim! We appreciate this fantastic feedback and five-star rating. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

June 24, 2021

Great customer service. I believe that they are honest with customers. More

by Kagey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hann
Jun 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

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