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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,500 Reviews

1,500 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 27, 2021

Service was excellent! My truck was in and out quickly and all handled professionally. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Heather, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

June 26, 2021

Robert was very professional and Tom the courier was pleasant and punctual More

by jeffberg180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom the driver
Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Jeff, We appreciate your business! Robert, Tom and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

June 26, 2021

Arrived around 9:30, the guys did tire rotation, oil change, cabin filter, and noticed my battery was a little weak, and adjusted and installed a new battery, all while we were dropped off at Cracker Ba More

by wrowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

June 25, 2021

efficient, accurate, good explanations, clean waiting area, friendly service, keeps to schedule More

by jim flegle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, Jim! We appreciate this fantastic feedback and five-star rating. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

June 24, 2021

Great customer service. I believe that they are honest with customers. More

by Kagey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hann
Jun 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

June 24, 2021

Easy Newsome was the friendliest service advisor and really was knowledgeable. More

by Mchelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Jun 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Easy, here at Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

June 18, 2021

Extremely friendly and knowledgeable. Changed my perspective on dealer service. I recommend Pat Lobb Toyota service for all your car service needs, and I will return. More

by brojamesesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Pat Lobb Toyota of McKinney responded

James, Thank you for your business and this review. We're happy to hear Tammy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

June 16, 2021

Joel Casper is an excellent service advisor. Would Joel Casper is an excellent service advisor. Would highly recommend taking your car to him for service. They also have a spacious longe area with se More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Richard, for the kind words for Joel in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

June 10, 2021

AAA+++ Robert went out of his way to help me, always very eagle to help and outstanding customer service. Best Servive I ever had at a car dealership !! Thanks Robert for fixing my mirror back to place!, I More

by Roxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Pat Lobb Toyota of McKinney responded

Roxy, Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

June 10, 2021

Dylan did a great job scheduling and following up! The vehicle was ready as committed and all requests were fulfilled. Would definitely work with Dylan again More

by Jason.Cinek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
Jun 10, 2021 -

Pat Lobb Toyota of McKinney responded

Jason, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

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