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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 09, 2021

Advisors are very knowledgeable. Easy to get appointments and no hassle while rescheduling also. They never filled my email inbox with unnecessary excessive mails. Friendly atmosphere. More

by NK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brown
Apr 09, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

April 05, 2021

The visit was very positive from making the appointment to full repairs of vehicle. The service manager very professional and helpful in getting me through process. More

by Eperez52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert service manager, Brian Brown
Apr 05, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

April 01, 2021

Excellent buying experience and their service department was quick, easy and efficient in getting me in and out quickly for my first service. I will certainly be back!! More

by MedicareGuru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braden Sjoblom
Apr 01, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

March 31, 2021

My personal request was swiftly passed on to the relevant person and his action upon receiving my request was most quick and effective. Thank you. More

by Thierry P
Recommend Dealer
Yes
Employees Worked With
Rusty Gentry
Apr 01, 2021 -

Pat Lobb Toyota of McKinney responded

Thierry, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

March 24, 2021

Top notch from check in to check out. Always honest and thorough. Tammy in the service department is a pleasure to work with and keeps you informed every step of the way. Thanks!! More

by scott.baker2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
Mar 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review, Scott! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tammy to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

March 23, 2021

Excellent customer service from the first contact to the end the for the service was faster than expected the person who took care of me Was very nice and and helpful More

by Youlida3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

March 14, 2021

Cannon in service department is extremely friendly and knowledgeable! He always follow high standards and set the right expectations. Trust worthy and reliable Thanks Cannon! More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon
Mar 14, 2021 -

Pat Lobb Toyota of McKinney responded

JjJ, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cannon met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice” Pat Lobb Management Team

March 11, 2021

Outstanding customer service, fast efficient and courteous staff. From beginning to end. Driving into the service area I was immediately met with an associate within seconds! Then, helped with a ser More

by Tacoma Truckers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hann
Mar 11, 2021 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

March 10, 2021

Very organized in a nice environment. Good coffee. Interesting cars in the show room. Very friendly service. And a very comfortable showroom that is well light. More

by Jerry.henderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Pat Lobb Toyota of McKinney responded

Jerry, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! “The Right Choice” Pat Lobb Management Team

March 09, 2021

I have been a long time Lone Star Toyota customer. I was curious why the service writer I had before was never there when I returned. I was reunited with a very good writer. The drive was worth it . First c More

by Peterkelly79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy H., Brian Brown
Mar 10, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! “The Right Choice” Pat Lobb Management Team

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