Pat Lobb Toyota of McKinney - Service Center
McKinney, TX
1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center
Service was performed ahead of what was estimated. My advisor (Bailey Coleman) was excellent. She met me promptly and told me exactly what was required for my scheduled service. She arranged for the s My advisor (Bailey Coleman) was excellent. She met me promptly and told me exactly what was required for my scheduled service. She arranged for the shuttle to take me home from the dealership and to pick me up when the work was completed. Pat Lobb Service Department exceeded my expectations. More
They had me in and out in under an hour. I will be using this service center again! I will be using this service center again! More
Great facilities. Easy access to service members and technicians. Stayed in constant contact with me throughout the day. Very professional. Easy access to service members and technicians. Stayed in constant contact with me throughout the day. Very professional. More
I was greeted right away with a polite lady who took my information. I was there to replace my tire. A service representative named Jonathan Daniella brought me into his promptly. A tire manager named Abra information. I was there to replace my tire. A service representative named Jonathan Daniella brought me into his promptly. A tire manager named Abraham (I think) had already noticed the donut tire and confirmed my tire was in stock! Very impressive. Price was fair and car was done on time. Thank you! More
Service department was superb in customer service and the technicians did an excellent job doing quality work! Keep up the excellent service! technicians did an excellent job doing quality work! Keep up the excellent service! More
I wanted to take a moment to express my appreciation for the excellent service I've consistently received from Patt Lob Toyota. Joel Casper, in particular, has been a standout in terms of customer service. the excellent service I've consistently received from Patt Lob Toyota. Joel Casper, in particular, has been a standout in terms of customer service. He is always very helpful, keeps me informed about the service being performed, and provides estimated time frames and relevant details. His dedication to taking care of customers truly sets him apart, and I feel valued as a customer because of his efforts. I wanted to acknowledge his exceptional work and express my gratitude for the positive experiences I've had at Patt Lob Toyota. More
Once again service beyond measure. Cannon is the best service advisor. Thanks Cannon for taking care of this little ole lady. Cannon is the best service advisor. Thanks Cannon for taking care of this little ole lady. More
We had our first oil change and 5k inspection and we were in and out in an hour. We are so impressed. in and out in an hour. We are so impressed. More
Friendly efficient and priced fairly. They are very much into customer service. A great experience. They are very much into customer service. A great experience. More