Pat Lobb Toyota of McKinney - Service Center

Fred is very helpful and has great knowledge of the product. His excellent customer service skills shows he is an asset to a great dealership. product. His excellent customer service skills shows he is an asset to a great dealership. More

I’ve had excellent servicing at Pat Lobb Toyota several years. I appreciate the good consistent service. Car always runs much smoother after oil change and routine maintenance. years. I appreciate the good consistent service. Car always runs much smoother after oil change and routine maintenance. More

Everything was done in time stated. Wish they had put air in my low tire. Wish they had put air in my low tire. More

I took my car in for a recall issue. From the appointment desk, to the service advisor, to everyone encountered in between they were quick, efficient, polite, communicative. I’d gladly r From the appointment desk, to the service advisor, to everyone encountered in between they were quick, efficient, polite, communicative. I’d gladly refer anyone looking to service their Toyota. More

Professional and knowledgeable staff. Explained the work being done. Friendly staff and so definitely will be back for my next service. Explained the work being done. Friendly staff and so definitely will be back for my next service. More

JP Wood is a horrible service advisor. He wanted to sell bunch of services that my vehicle didn’t need. Avoid this guy unless you want to get ripped off! He wanted to sell bunch of services that my vehicle didn’t need. Avoid this guy unless you want to get ripped off! More

I stopped in today for a scheduled oil change and Joel took very good care of me. I was in and out within an hour. He was very customer focused and kind and it made the experience; another awesome one f took very good care of me. I was in and out within an hour. He was very customer focused and kind and it made the experience; another awesome one for me! I will definitely keep referring and telling family and friends about this location!😊 More

I love this dealership and how organized it is! ! Bailey in the service department is always super helpful and makes any experience a great one!! ! Bailey in the service department is always super helpful and makes any experience a great one!! More

Brought my wife’s Sequoia in again, for some warranty related issues and a 20k mile service and a non warranty related repair. Talked to Cannon on a Monday. He scheduled me for Weds morning, provided me related issues and a 20k mile service and a non warranty related repair. Talked to Cannon on a Monday. He scheduled me for Weds morning, provided me with a loaner and had our car ready that afternoon. I was notified of everything throughout the day. Cannon is so pleasant to talk to and easy to work with. All the time. I just wish that some of the other dealership staff were as nice as he is. More

This Dealership is a 15 out of a 10. Great service & trustworthy service representatives. Recommend them to everyone! Great service & trustworthy service representatives. Recommend them to everyone! More