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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,476 Reviews

1,476 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 10, 2023

Took my new Camry in for the 10000 mile maintenance. Service was quick and professional. More

by D.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

June 09, 2023

Great service. Great price. Great job in getting sis back on the road quickly. Even got a ride home. Greatness. More

by Ron_glvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

June 08, 2023

This was the first time I ever felt like my business was truly appreciated. I have owned Toyotas for several years and always has them serviced where I bought them, Toyota of Plano, and never felt like my b More

by Mamcaloon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Jun 08, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

June 08, 2023

Fast friendly service. Oil change, tire rotation, check vitals, etc complete in less than 30 minutes More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

June 07, 2023

I have been a Pat Lobb customer for many years, and Robert is one of the reasons (as are all service reps I have dealt with.) He has helped me out on numerous occasions, whether my service needs were l More

by Howard Burdick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business, Howard, and hope to see you again soon! Arik Florczak Service Director

June 07, 2023

Robert McMillan was my service advisor and he was great. He explained everything before and after the service. He gave me a heads up about the next scheduled service. The waiting area was nice and comfor More

by Debbie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Robert here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

June 07, 2023

Very good service representative and always great service there. I have been a customer there for years … More

by kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

June 01, 2023

Tammy is very responsive. She returns call promptly and is eager to work around our schedule. More

by Ginneyb53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Pat Lobb Toyota of McKinney responded

Ginney, Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. Tammy and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

May 30, 2023

Tammy is the consulate professional. She knows me in sight and always remembers what’s been going on in my life from the last time. By far the best service advisor I have ever had. More

by margpatzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to hear that Tammy always provides you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

May 27, 2023

Great customer service, professional and punctual, friendly. The only dealer I have gone to in the past 10 years More

by Claude.rc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

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