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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,476 Reviews

1,476 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 27, 2023

Joel has been an outstanding help. He has assisted us for a very long time. We greatly appreciate his help. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ron always delivers such a great experience! Arik Florczak Service Director

Jun 01, 2023 -

Ron responded

Hope Joel gets some recognition.

May 24, 2023

Great customer service from Cannon and the Pat Lobb Service Team, today. Service of my vehicle was completed in a timely manner. I also appreciate the shuttle service to and from my home. More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

May 23, 2023

Easy to make an appointment. Extremely friendly and efficient staff. I have never had a bad experience. I always purchase and service my cars at Pat Lobb Toyota. More

by frankt121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Frank. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

May 21, 2023

Alex explained the time line for my RAV4 which was a battery check and the 30,000 mile maintenance. He also kept me updated. More

by AliceTexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
May 22, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Alice, and we're happy to hear that Alex met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

May 18, 2023

Service is great with a reasonable price. Knowledgeable service parson. Thanks for the service, good work More

by alemwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

May 16, 2023

Excellent service. I am always pleased with Robert he’s is great!!!he has great customer service and is honest which is very important to all customers I am also very More

by Little bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

May 16, 2023

Excellent service. Highly professional. My preferred go to place for any service needed.for my car. More

by Mohammad.rehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you, Mohammad, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

May 16, 2023

The service team responded quickly when I reached out with questions. They completed the work on my truck within the timeframe they provided. More

by jonnybv14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you, Jonny, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

May 15, 2023

Oil changes are pretty routine, but I got in and out pretty fast after getting an appointment 45 minutes before I drove up to Pat Lobb. They do well for customer service in the service department. I a More

by Old n Crusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

May 14, 2023

This Toyota dealership is the best in DFW. They get me in and out for my maintenance service within an hour. Hisar and Canon (Service Advisors) always provide great service! More

by tuanp955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Cannon and Hisar had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

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