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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews
Call Service Center (214) 544-8696

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 18, 2023

Fantastic dealership. Fast devices, very friendly staff and smiley faces, a very nice waiting area during car services More

by Basem k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Stimax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colson Brandt
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Apr 18, 2023 -

Pat Lobb Toyota of McKinney responded

Basam, Thanks for sharing your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 15, 2023

Service was on time and only took 20 minutes. Great dealership. Looking forward to our next visit. More

by Pettycarol
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

April 15, 2023

Excellent reviews great environment an the employees were outstanding definitely recommended and also looking forward to make a purchase next time around More

by baldysworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Herpin
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Apr 16, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

April 14, 2023

Extraordinarily good service. Friendly and helpful staff on drop off and on pickup. Smoothest experience ever. More

by Queen Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
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Apr 16, 2023 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

April 14, 2023

Tammy is an amazing advisor. She is so attentive to needs of the customer. Check-in and out is smooth. More

by Rebanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 14, 2023

Service department was persistent in getting down to the root of the problem causing the check engine light to come on while under a load which also triggered the traction control light as well. Also, Jo More

by Venza Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 14, 2023

Wow great experience very respectful and communication skills are excellent. Joel my service advisor is top notch pat lobb takes care of there customers More

by 19 tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Lennon
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Apr 16, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

April 13, 2023

Great service! On time, efficient and answered all my questions. I’ll definitely be back for future service on my vehicle. More

by artisticdreamer2772
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 11, 2023

Great service from the moment I drove up to the service department to when I left. The service took less than 1 hour and they had a comfortable waiting room. 10/10! More

by Bchabau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

April 10, 2023

Cannon did a great job diagnosing issues after poor quality workmanship from another maintenance shop and at a fair price! Thank you Pat Lobb Toyota! More

by Texas Tacoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2023 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

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