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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,492 Reviews
Call Service Center (214) 544-8696

1,492 Reviews of Pat Lobb Toyota of McKinney - Service Center

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January 30, 2023

Excellent service! Very knowledgeable and kept me up to date on the progression of the service. More

by mcmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

January 29, 2023

The service I received was very professional and fast. They are also quick to respond to calls. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

January 29, 2023

George goes out of his way to help his customers. The service department also does a great job. More

by Elfiroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Mogollon
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Jan 30, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

January 29, 2023

This Service Dept. sets the Gold Standard in Excellence, Integrity, & Honesty in car service and repair. Very grateful to have them on my team; They keep my 4-runner i More

by Teresa G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know mechanic's name, but thanking him, too!
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Jan 30, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you, Teresa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

January 29, 2023

25k mile service and all of the tires were a different psi from 32 to 39 - truck was pulling bad and had to stop and re- adjust - never had an issue like this before at par lobb More

by M Sodolak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Pat Lobb Toyota of McKinney responded

We're sorry to hear that your visit didn't meet the high standards that you and our other guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Arik Florczak Service Director 214-544-8696 socialmedia@toyotaofmckinney.com

January 28, 2023

Canon Campbell, Amazing and quick as always. got 2 cars done today. quickly and up to mark. Thank you More

by Harix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with Cannon and our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

January 28, 2023

Tammy does an amazing job in the service department. Always attentive to the needs of the vehicle More

by rms.0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Tammy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

January 27, 2023

Excellent Service! I don’t have wait longer.This my third car from this dealer. Thank you. More

by Akramul.islam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

January 25, 2023

Fast friendly nice easy to get in , not waiting to long very convenient close to my house. More

by Thaihangtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Lennon
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Jan 25, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

January 24, 2023

Great service and response time. Easy to work with and very courteous throughout the process. More

by SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

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