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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,496 Reviews

1,496 Reviews of Pat Lobb Toyota of McKinney - Service Center

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July 12, 2022

Nice staff and fast service. Need to explain what was done and coming services may be needed to the customer. More

by Xiangdong Shi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your review! We appreciate you choosing Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

July 11, 2022

Like that they have express service for oil changes. Comfortable lounge to wait for service to be completed. More

by RFramp
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

July 11, 2022

Very satisfied with their services, location and timing. Can't go wrong Thank you all at Pat Lobb More

by anagin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

July 10, 2022

Great service and fast. Very pleased with their professionalism and work ethics. Will definitely go back. More

by Celia A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

July 09, 2022

The place is so clean and big. The service crews are friendly. Overall waiting time was less than 1hr which is impressive. More

by geodesic01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

July 07, 2022

Your Service Adviser, Colson was promptly efficient and explained to me details which we discussed, He suggested my Tires to be rotated even though I had only driven 2000 miles which I agreed to do. An More

by Rick B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colson
Jul 07, 2022 -

Pat Lobb Toyota of McKinney responded

Rick, We are very happy to hear Colson provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

July 07, 2022

My service agent, Tammy Mitchell was great, she explained everything. Service was quick. I was in and out More

by t13jax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Tammy, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

July 06, 2022

Great staff and great service. Exceeds all expectations, they go above and beyond to assist customers. Fast and courteous More

by Billgironda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Pat Lobb Toyota of McKinney responded

Bill, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

July 05, 2022

Beautiful, clean dealership. Received great service at reasonable rates. Feel very comfortable recommending to others. More

by TeamRDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
Jul 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with Hisar and our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

June 30, 2022

If you get a good service advisor, this can be a great dealer for service. Super clean waiting area, prompt, and great car wash options. I drive 27 miles to get service from Pat Lobb. I can get service l More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your wonderful review. We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

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