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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,478 Reviews

1,478 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 16, 2022

My service was completed on time and Mr. Neani is always polite and helpful. I appreciate the car wash coupon. More

by usmcchp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

March 15, 2022

Was able to do same day service and they got me in and out quickly! More

by Danhe83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 15, 2022

Robert is my service manager got me in and out less than a hour great More

by rdcgc54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear Robert was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

March 09, 2022

Courteous service department. Reasonable wait time for service. Dealership property is bright, clean, spacious. Pleasant place to wait for car to be serviced. More

by Maghome1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

March 09, 2022

Great Customer Service from the Service Advisors to all those there! Thank you for the Professional Service! More

by Frank of McKinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
Mar 08, 2022 -

Frank of McKinney responded

Brandon Hutson was great. Very nice, cordial, and respectful!

March 09, 2022

I have been a long time customer of Pat Lobb Toyota Mickenney. I can’t say enough great thing about the customer service and the quality of work and the Friendliness of all associates. They come very h More

by michaelmoumneh@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

March 08, 2022

The people and service here are great. Have bought 4 cars here. Thank you pat lobb! More

by bbrickley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! Thank you for choosing us over the years. We look forward to continuing to serve you. Arik Florczak Service Director

March 08, 2022

This dealership is always trustworthy and courteous. They don’t try to upsell, but address necessary service needs. More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
Mar 09, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you, Lori. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney; we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

March 07, 2022

This was my first time to this dealership and I had a great experience. I like to have a relationship with a service person, and I hit the jackpot with Cannon Campbell. He made the whole experience won More

by rocchietti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Cannon and Leslie delivered such a great experience! Arik Florczak Service Director

March 06, 2022

Took care my service without an appointment. The service writer informed of other services needed and cost they needed done at registered mileage on the odometer. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kawa Yahia
Mar 06, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

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