Pat McGrath Chevyland

Lied to and laughed by Jordan Gaul. I flew up to Iowa this morning from TX to purchase a 2008 Corvette Z06. My intention was to buy it and drive it home. I start looking over the car a I flew up to Iowa this morning from TX to purchase a 2008 Corvette Z06. My intention was to buy it and drive it home. I start looking over the car after the salesman (Jordan Gaul) told me it was flawless over the phone. "Trust me, it is perfect" he says. I immediately see scrapes on the front bumper and an area where the paint had spidered from the bumper flexing after an impact. I also see a huge scratch in the leather on the passenger seat. He tells me he didn't notice it. Are you kidding me? I hate liars. So I flew 850 miles and might as well drive the car.... What do you know; it grinds going in to first gear bad. At this point I am frustrated. We drive over to the service area and the service manager comes out and confirm the car needs to have the transmission removed and rebuilt. I am pissed now. I have been deceived and their product was completely misrepresented. I tell the salesman that at this point I am ready to go back to Dallas. He offers to pay for my gas home and says "will you just buy the car?" I told him if paying for my gas is all you are offering, then we are way off. He says he can take $500 dollars off our negotiated price. I call Classic Chevrolet in Dallas and get a quote for $1,000 to repaint the front bumper and fix the seat. If I had this done the car would not have original paint and could turn off future buyers if I was to sell the car. People don't want cars of this caliber that have had major repairs done. No one wants to buy a car with problems. So I tell the salesman Jordan Gaul that I want $1,000 off to cover the repairs since I was looking at another $550 flight home. Get this: He laughs. I told him to take me back to the airport and I'm leaving. So $1100 later and many hours wasted, I am still looking. This place will not get a good review from this guy. More

Trade In John Baker was very helpful in the decision of our trade i would recommend my friends to go see him if they where looking for a new vehicle. John Baker was very helpful in the decision of our trade i would recommend my friends to go see him if they where looking for a new vehicle. More

ashley and james duree Melissa was very friendly and helpful we had a very good experience there t hank you again we love the car a lot we would definitely recommend you Melissa was very friendly and helpful we had a very good experience there t hank you again we love the car a lot we would definitely recommend you guys More

New car trade I traded in a 2012 Equinox for a 2015 Equinox. I had wanted a 4cyl to help with the gas mileage. James Steffen did everything possible to make me wa I traded in a 2012 Equinox for a 2015 Equinox. I had wanted a 4cyl to help with the gas mileage. James Steffen did everything possible to make me want to buy the 2015 and it was in a very friendly way. He showed me things that I did not know I had(rear seat moves). I give him a A+ Sue Schmucker More

Great Experience! I had a great experience at Pat McGrath Chevyland. I hadn't bought a car in years but my last experience at a different dealership was less than impre I had a great experience at Pat McGrath Chevyland. I hadn't bought a car in years but my last experience at a different dealership was less than impressive. I was very hesitant about buying another car. I didn't have a choice and had to buy one due to an accident I was in a couple of weeks ago. Kory Wilford took extra time to go through things with me and find me a 2012 Malibu with ONLY 5,600 miles! I had a great experience and would absolutely recommend everyone go to Pat McGrath Chevyland and meet with Kory! He did a great job for me! More

Great experience from start to finish! Mark Thomas was great to work with from the first phone call. He found exactly what I wanted and made the whole process easy. Plus, every time I walke Mark Thomas was great to work with from the first phone call. He found exactly what I wanted and made the whole process easy. Plus, every time I walked in to meet with Mark, everyone at Pat McGrath Chevyland was pleasant and made sure I was taken care of quickly. Thanks so much for a great experience! More

Great Customer Experience Andrew Miller was all in to do what it took to understand, and provide what I was looking for. Derek Fox did a great job closing the deal while showi Andrew Miller was all in to do what it took to understand, and provide what I was looking for. Derek Fox did a great job closing the deal while showing genuine interest in concerns I had. More

Our New, Big Blue I will have to admit, I was dreading the whole new car shopping process and went in with a chip on my shoulder. What a pleasant surprise to work with I will have to admit, I was dreading the whole new car shopping process and went in with a chip on my shoulder. What a pleasant surprise to work with Pat McGrath Chevyland and Andrew Miller. We arrived to have several trucks sitting up front waiting for us to test drive - both new and used - in the color I wanted. Andrew answered all our questions and was a valuable asset helping us get the right fit for our needs and budget. There was no up-selling, no crazy pressure and no back and forth number crunching. Our new truck was delivered clean and with a FULL tank of gas. Definitely stop by and experience the friendly, personable staff at Pat McGrath if you are in the market for a new or used vehicle. Tell Andrew Miller you heard about his professional, stress free & fun approach from me - Christi - I'll know he'll treat you right! More

My New Blue Cruze Buying another Cruze was even better the second time around. Paul Hachey, the salesmen, I worked with was extremely helpful. I did not feel pressured Buying another Cruze was even better the second time around. Paul Hachey, the salesmen, I worked with was extremely helpful. I did not feel pressured to buy, as I had originally just come in with a few questions. None of the well- know sales tactics were applied, as these are often used on women who come into dealerships alone. I have learned about these tactics the hard way. :( More

Waste of Time!! Went in there today and wanted to test drive a 2014 Mustang they had on the lot. First they had to appraise my vehicle which i had bought from Dodge C Went in there today and wanted to test drive a 2014 Mustang they had on the lot. First they had to appraise my vehicle which i had bought from Dodge Country a few months prior thinking i would get a decent trade in price....Not even close!! Oh but of course they need to pull your credit first even though they hadnt shown me any numbers. Their offer? $24000 under what i paid for the truck. They couldnt have told me that before pulling my credit? These people will submit your information to banks without even having consent as i learned from dealing with the Marion Used Car lot. I was a loyal customer and they had my information in their computer and i pointed out i wanted to trade in a vehicle and get a truck on their lot. No papers were signed on a price they were wanting to get or anything. Started getting denial letters from banks and they were trying to get an approval for $40,000 on a $31,000 truck!! No wonder it got declined!! And this with no permission to do anything....Isnt that illegal?? Anyways back to the original story....I intentionally asked to see numbers before they pulled my credit because i knew there would be inequity. If it was too much i would walk away....nut oh no they wanted my credit before i saw any numbers and then they wanted my wife to cosign. Whats that going to do with $20,000 in inequity?? I only rated an Excellent on the Friendliness because they are pretty nice until you buy the car but dont expect much except for things in the mail for their referral program after the sale. I have bought around 10 vehicles from the Mcgrath Dealerships but no more!! So lets see...my truck depreciated $20,000 in 2 months and my credit report declined by 100 points since i bought the truck. Yeah ok. So long story short...if you have inequity in a vehicle which alot of people do or have marginal credit be prepared to .. A. Have alot of downpayment money B. Be prepared to be shown vehicles that are not what you asked for because no one else wants to buy it. Hey Mcgraths...treat your repeat customers well!! Dont know how you rate so high on this site but ive never had a great experience that i didnt end up regretting. We all know that negative ratings can be removed so a dealership looks good. Oh yeah....never did get to test drive the Mustang and as i was leaving he said even if i had a cosigner i wouldnt be getting the mustang or a Camaro i was eyeballing. So just another push off and see ya later! So they would have tried to sell me something noboby wanted or they "owned well" which means they bought at an auction or had screwed someone else to get....:) Complete waste of time. More