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Pat McGrath Chevyland

Cedar Rapids, IA

4.7
761 Reviews

1600 51st Street NE

Cedar Rapids, IA

52402

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Showing 761 reviews

January 03, 2013

Tyler was friendly, knowledgeable, energetic, and very helpful. He did everything a person would want from a car salesperson. He informed me that if I ever had any problems at all with the vehicle to br More

by larry.janssen.75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Janssen
Jan 14, 2013 -

Pat McGrath Chevyland responded

Hi Larry, Thanks for taking the time to write this and for the business, it means a lot to Tyler and our entire staff!

December 17, 2012

Mark Thomas makes the car buying experience a pleasure. I look forward to going back and seeing my friends at McGrath. Mark ensures that the process flows well and that the whole team at McGrath are engag More

by VernGebhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
Dec 22, 2012 -

Pat McGrath Chevyland responded

Hi Vern, Thank you for taking the time to post this and for all the business over the years! Your comments are great to see and we will forward these on to Mark Thomas right now!

December 16, 2012

Was on my way to the dealership to purchase a used truck with a quoted price from the day before and recieved a phone call that they now needed $600 more that what was agreed upon the day before! Basically More

by hoepki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB, Gavin M.
Dec 22, 2012 -

Pat McGrath Chevyland responded

Hello Hoepki, We noticed your feedback post and wanted to let you know that we are looking in to your recent visit. We do take all feedback in to consideration and use it to better our staff and customer experience. We will be in touch soon.

Dec 22, 2012 -

Pat McGrath Chevyland responded

Hello Kirk, After some further investigation in to this account it does appear that there is some confusion and communication concerns with this account. As you already know we have many loyal customers and sell a lot of vehicles in the Eastern Iowa Area. We do this buy having outstanding offers and great customer service. That is why we wanted to investigate your account so quickly when we noticed your message. This scenario is a pretty rare scenario for a dealership and something that we were doing to assist a mutual friend, Al. It appears that yourself and Al had discussed your purchase together and we allowed this vehicle to go directly to you without entering our inventory. This was to provide a benefit to both yourself and Al and we were under the understanding that you had all of those details worked out. We do admit that this is confusing to try and explain via this message system but we would be happy to go over this with you again and we could even discuss it with Al at the same time because there seems to be some communication issues with all parties involved. As you know, our mutual friend is a great customer to our dealership and we of course want to keep him and yourself as a happy customer. In this particular circumstance though the amounts were essentially determined by a mutual decision that you should have had with all parties involved. If you are open to the idea of discussing this, our General Sales Manager, Gavin McGrath, will be happy to go over this with you. He can be reached at 319-393-6300

Dec 31, 2012 -

Pat McGrath Chevyland responded

Hi Kirk, Thanks again for communicating this with us and for all the business over the years. We will make sure to notify Gavin, Chris, JB and Terry about your recent comments! Thanks again!

November 26, 2012

I want to say thanks to Pat McGrath for all their help and great services. They go above and beyond in order to get you the vehicle you want. Special thanks to Colton Martin. An excellent salesman and kn More

by Phillip Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colton Martin
Dec 22, 2012 -

Pat McGrath Chevyland responded

Hi Phillip, That is great to hear, thank you for taking the time to post this. We will make sure to forward it on to Colton Martin as well.

September 19, 2012

I WAS VERY HAPPY WITH THE SERIVCE AND ATTENTON THAT I RECEIVED FROM THE PEOPLE THAT I DEALT WITH, THERE WAS A PROBLEM WITH THE PAYMENTS AT FIRST, BUT THEN THEY WORKED WITH ME AND GAVE ME EVEN LOWER MONTH More

by patty steils
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM AOSSEY/KRSTIN ESCHWEILER/DARRIN
Nov 23, 2012 -

Pat McGrath Chevyland responded

Hi Patty, Thank you for posting this and for making the short trip down from the Blackhawk Country area and doing business with us! Enjoy the Malibu and let us know if you need anything.

September 12, 2012

Matt greeted me on the lot and took time to help me select a new vehicle. I was very comfortable with the way he walked me through the purchase process, and commend him on his help with setting up my p More

by chagman11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Mercier
September 12, 2012

My wife and I bought a new 2012 Chevy Camaro RS from Pat McGrath and the overall experience was great. I would recommend them to all and make sure you ask for Paul Hachey. It was nice to go and buy a car wi More

by rgmork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hachey, Dalen Jackson
Nov 23, 2012 -

Pat McGrath Chevyland responded

Thank you for taking the time to post this! Enjoy the Camaro, it is a stunning car!

September 12, 2012

JB(John Baker) is a great salesman he knows his products and was able to answer questions quickly or find the internal person to get the answer. Professional, Honest and very friendly with no pressure sale More

by haleyrk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Baker, Joshua Froiland,Roland in finance,Ken
Nov 23, 2012 -

Pat McGrath Chevyland responded

We appreciate your business and your great feedback! John Baker has been a great employee for a long time and he is devoted to his customers. You are in good hands! Make sure to let him know if you need anything.

September 11, 2012

I purchased my first ever new vehicle from Pat McGrath in Cedar Rapids. The expierence was more than I expected. I would recomend this dealer to my friends and family. More

by wardenbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Yound
Sep 11, 2012 -

Pat McGrath Chevyland responded

Thank you so much for choosing us! We're so happy that we could assist with your first vehicle purchase and we look forward to taking care of you for many years to come!

September 11, 2012

i was very impressed by the attiontion and freindly service. they went up and above any car dealership i have been before. plus the dealership was the cleanest and most organized i have been to. once More

by jjhowie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
billy howie
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