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Pat Peck Honda

Gulfport, MS

Overview
Reviews
4.6
424 Reviews
Call Dealership (228) 832-8030

11151 Highway 49

Gulfport, MS

39503

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Showing 424 reviews

November 30, 2023

they do not have zero stars so I GIVE THEM ONE (under duress ) the service department ignores the customers. I have been waiting over a month to get info about repairs to be made. SO ....IF YOU GO TO PAT More

by orbieellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Forbes
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Nov 30, 2023 -

Pat Peck Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
November 28, 2023

Service timely as promised with comfortable atmosphere and professional consultation. Thorough researching of our problems. More

by dhsmithclu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Mott
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Nov 30, 2023 -

Pat Peck Honda responded

We are thrilled to hear that you had a timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 27, 2023

The wait time was very quick. The service I received was exceptional. Best experience since I’ve bought my car. Thank you. More

by Jamieperniciaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Mott
Report | Print
Nov 30, 2023 -

Pat Peck Honda responded

It's fantastic to hear that your experience at Pat Peck Honda was exceptional and the wait time was minimal! Getting quick and exceptional service can really elevate the experience, especially when it's the best you've had since purchasing your car. Thank you for your business!

Helpful
November 18, 2023

The team is good but, after leaving the service department my low tire warning light came on twice. This is the second time this has happened after having my wheels rotated. More

by Mbeav03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
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Dec 21, 2023 -

Pat Peck Honda responded

Thank you for your feedback. I apologize that the service was anything but satisfactory. After reviewing your situation, we want to make things right. Please give me a call at (228) 679-1918 so we can make things right. Shane Beardsly General Manager (228) 679-1918 sbeardsly@patpeck.com

Helpful
November 15, 2023

Never really had a problem at this dealership, from buying to having services on my car. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Blett, Lee Morgan
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Nov 18, 2023 -

Pat Peck Honda responded

Consistently positive experiences, from purchasing to servicing your car, speak volumes about Pat Peck Honda's quality. It's great to hear that you've had smooth experiences across various aspects of dealing with us. Your satisfaction and continued business mean a lot to us, and we look forward to serving you with the same care and dedication in the future!

Helpful
November 10, 2023

As always, Excellent service and top notch customer car after your purchase. They always take care of my vehicle!!!! More

by cottrelldj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
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Nov 12, 2023 -

Pat Peck Honda responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
November 04, 2023

if you don't need your vehicle back in a timely manner this is a great place to bring it to. More

by mete2646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
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Nov 07, 2023 -

Pat Peck Honda responded

Thank you for your feedback. I apologize that your service visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to change your oil along resolve this experience you had with us. Please reach out to me at sbeardsly@patpeck.com so we can make things right. Shane Beardsly, General Manager

Helpful
November 04, 2023

The service was good only issue was the advisor text the recommendations from the technician and she should have came to me while my car was still on the rack to tell me that my battery didn’t pass the insp More

by HondaGyrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Helpful
November 01, 2023

Very friendly, helpful, knowledgeable. Talk to you about the repairs before they do them and things that need repair in the future. More

by lisa.cuevas1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 03, 2023 -

Pat Peck Honda responded

We are thrilled to hear that you had a very friendly, helpful and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 30, 2023

No satisfied at all with the service I received for car service. I will not return. More

by Lcdrawdy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name was ever given to me
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Oct 30, 2023 -

Pat Peck Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
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