Pat Peck Honda

We purchased a vehicle from this dealership on 1/14/2022, involving a trade-in. As of 2/11/2022 (4 weeks later), our trade-in loan has not been paid. After numerous calls to the dealership, we have been giv involving a trade-in. As of 2/11/2022 (4 weeks later), our trade-in loan has not been paid. After numerous calls to the dealership, we have been given many different excuses by several employees. The excuses given to us so far included Covid, incorrect mailing address for the finance company of the trade-in, and now the latest is that the local dealership does not handle these payments (but they are unable to get us in touch with anyone else that handles the payments?). We are currently paying 2 car notes and accruing daily interest on our trade-in. The dealership has made no effort to assist in resolution of this issue. My opinion is that these employees are either crooks or incompetent... Take your pick. More

I keep trying to give this service dept a chance mainly because it is the only local Honda service. Appointments don’t seem to matter and they constantly screw up. I don’t expect to wait for for two and a because it is the only local Honda service. Appointments don’t seem to matter and they constantly screw up. I don’t expect to wait for for two and a half hours for a tire rotation. And then a realignment without my consent! The only thing that really brings me back is Ms Tammie Spears makes things right. She is only one person and hopefully they never lose her. If she leaves, I am done. More

This is my go to place they was all very nice and took care of what needed to be done thank y'all soooooo very much I can't wait till next time to come bk and see y'all because y'all really are soo very n care of what needed to be done thank y'all soooooo very much I can't wait till next time to come bk and see y'all because y'all really are soo very nice thank y'all soooooo much More

Used to like now service so wait is unbelievable dont bother trying to make an appointment online they dont go by it anyway had 8:30 appt there early people walking around one guy kept saying it will be bother trying to make an appointment online they dont go by it anyway had 8:30 appt there early people walking around one guy kept saying it will be a few minutes went in building for while came out said it would be a few minites by then already 15 minutes went by I did get out of line because I was stressed and needed to calm down finally got to leave my car a little after 9 , by 11 called them they hadnt even looked at it!! More

Robert Was very helpful and patient on my visit to Pat Peck Honda in Gulfport. He was very knowledgeable and helped me get a new car. I’ll definitely recommend him and the dealership to anyone. Peck Honda in Gulfport. He was very knowledgeable and helped me get a new car. I’ll definitely recommend him and the dealership to anyone. More

"Deal Retraction"Had conversation with 2 sales people "Deal Retraction" Had conversation with 2 sales people on the phone. The deal was agreed on so I drove 1.5 hours to sign the paperwork and pickup t "Deal Retraction" Had conversation with 2 sales people on the phone. The deal was agreed on so I drove 1.5 hours to sign the paperwork and pickup the Honda Accord Sport. When I got there they informed me that some of the options that were agreed to were not on the car and I would have to pay for them. Very disappointing in the trustworthiness. Don't waste your time. More

Thanks Benjamin Bull For the quick first free oil change that I got for my new Honda accord hybrid touring. I got in and out within 10 minutes, it was wonderful that I got for my new Honda accord hybrid touring. I got in and out within 10 minutes, it was wonderful More

Quick and honest! Mrs. Mandy was so friendly and helpful!! You can never go wrong with Honda! Love my Honda dealership and service crew!! Thank you! helpful!! You can never go wrong with Honda! Love my Honda dealership and service crew!! Thank you! More