Pat Peck Honda

Very nice people, willing to work with you on prices, very helpful and sincere, would buy another car and be back to this dealership because of how nice and sincere Mr. Taylor acted! I had a wonderful ex very helpful and sincere, would buy another car and be back to this dealership because of how nice and sincere Mr. Taylor acted! I had a wonderful experience and will definitely be back in future for other car purchases. More

On October 23, 2012, I traded in my 2008 Nissan Altima for a 2007 Suzuki XL7 SUV at Pat Peck Honda in Gulfport MS, 39503. Upon test driving the car I noticed a check engine light on as well as the servic for a 2007 Suzuki XL7 SUV at Pat Peck Honda in Gulfport MS, 39503. Upon test driving the car I noticed a check engine light on as well as the service tire monitor system light. I asked the sales rep about the lights and he responded by saying all their vehicles are serviced and have to meet an 24point inspection before we can sell them. He also insured us that the lights were coming on for minior issues and that they will fix them. On the same day we purchase the car, they claim that all issues with the vehicle were fix and that we should not have any problems. Sense I originally purchased the Nissan Altima with Pat Peck several years ago and got good service I trusted them and took them on they word. Three days later the check engine light came back on, the stability warning light came on, the traction control light came on, and the ABS light came on as well. I also noticed that a taping sound coming from the engine and the Suzuki was hard to crank back up after refueling. I took the car back to the dealership to see if it can be fix. After all day at the dealership, their service department did not know what the problem was so they sent me to a service center that specialize in imported vehicles. At this time I had the Suzuki only one week and and informed the sales rep. that if the Suzuki cannot be fix I no longer want it and would like to have another vehicle and he agreed. After several attempts the imported service center worked on the car and replaced the purge control valve. Three days later the check engine light came back on as well as all the service lights I mentioned prior. At this point I only had the car two 1/2 weeks. My wife and I brought it to Pat Peck's Honda attention that we belived something is seriously wrong with the Suzuki and that it is a lemon and we would like for them to swap it out for another vehicle. They agreed to do so if we can find a vehicle in the Pat Peck Auto Group for almost the same value. Even the bank that we financed the Suzuki threw said they can do it but it has to go threw the dealership. Five days later we came back to the Pat Peck Honda and they told us that they cannot swap the vehicle out the only way they can take the vehicle back is to retrade it in. Which will increase our payments by a large amount. I even offered to drive the vehicle to the next state over, Louisana, to the closest Suzuki Dealership to have the car properly serviced. Of course it was declined as well. We also spoken to their Finance Mgr, he basically told us we got what we paid for. Even at this point Pat Peck Honda still wants to fix the vehicle after many attempts done to do so already. I only had the vehicle 28 days and I dont see this vehicle going long term with the condition that its in now. At this rate I'm afraid that I will owe money for a car that I can no longer drive. More

This was my third Honda purchased from Pat Peck. I Purchased "Honda Care" on my 2012 Accord. Had vehicle serviced in Aug, Cathy Soland was extremely rude because I did not "tell" her I had Honda Care. Purchased "Honda Care" on my 2012 Accord. Had vehicle serviced in Aug, Cathy Soland was extremely rude because I did not "tell" her I had Honda Care....yet, it was on their computer. Why should I the customer tell her beforehand? I felt like she was going to short change me on service because I had Honda Care (I had similar problems with my other two Hondas when I presented coupons after having my vehicle serviced.) Why do they have this attitude? Makes me very leary dealing with them My husband purchased a Toyota Tundra in 2011 and has been treated with the utmost respect. (He did not purchase this vehicle from the dealer that is doing his service....and at this time it is 'free'. I had to pay to be treated badly. Mary Donlin More

Prior to purchasing my 2012 Honda Accord I received a notice telling me if I purchased a Honda CRV I would receive a $1,000 gas card. I did not purchase the CRV but I did purchase a Honda Accord. On t notice telling me if I purchased a Honda CRV I would receive a $1,000 gas card. I did not purchase the CRV but I did purchase a Honda Accord. On the day I was to pick up my new vehicle I received the same notice again but this time it said if I purchased "any new Honda" I would receive a $1,000 gas card. I brought the notice with me when I went to pick up my new Honda but was told this "ad" was not totally truthful. I was told that if I told them beforehand they would have added a $1,000 to the price of the vehicle but since I received a really "good deal" I didn't qualify for the gas card. Needless to say I felt like I had been dealing with a bunch of 'used' car dealers. It has taken me this long to find a way to vent my frustration. I don't think Honda has to use underhanded tactics to sell their vehicles. Thanks for allowing me to 'state' my case. Mary Donlin More

I came in Monday aftertoon and talked to Lee Morgan about a vehicle that was taken in Saturday. Vehicle still needed to be cleaned and wasn't on the lot yet so I couldn't test drive. Told him I was bringin a vehicle that was taken in Saturday. Vehicle still needed to be cleaned and wasn't on the lot yet so I couldn't test drive. Told him I was bringing my wife in to look and test drive then vehicle was sold that night and he did not bother to call me and tell me. I showed up Tuesday around 2, after I took the afternoon off, with my wife and 2 little ones. He came out told me the vehicle was sold then pawned us off on another salesman who was not interested in helping us at all. I will never go back to this dealership again and will not recommend them to anyone looking for a car. The day before all they talked about was trying to earn my business, well thats not how you do it. This is by far the worst experience I have ever had at a dealer, and it could have all been avoided with a simple phone call. More

I purchased a brand new 2012 Accord in March. My 1st new car and my 1st Honda. Within days, the car developed a strong shimmy/shake in the steering wheel. Each time I drive at 60mph or higher, the entire car and my 1st Honda. Within days, the car developed a strong shimmy/shake in the steering wheel. Each time I drive at 60mph or higher, the entire car has a shimmy, shake and vibration. The steering wheel vibrates back and forth. After 6 attempts to fix the problem, I've been told that it's an "acceptable variance". I would never buy another car from this dealership or Honda again. This is the worst mistake I've ever made. I'm stuck with a $30,000 lemon and I've basically been told to just get over it. They have no idea what is making the car drive this way but tell me that it's safe to drive. I find that hard to believe since they have no idea why it's shaking, vibrating and shimmying in the first place. I'm posting this so that I can help someone from making the same horrible mistake that I've made. I'm stuck with this hunk of junk until I can trade it in and not lose lots of money. I literally would not want one of these vehicles if they were free. If it truly is safe to drive, then it's extremely annoying and aggravates me every time I get on the highway or interstate. More

Typical stereotypical car salesmen, dirty, manipulative, and overall just a bad place to buy a car. Pat Peck ANYTHING are terrible dealerships. I would NEVER recommend them. and overall just a bad place to buy a car. Pat Peck ANYTHING are terrible dealerships. I would NEVER recommend them. More

My wife and I had an amazing experience at Pat Peck Honda of Gulfport. Our car salesman Jeff had a great attitude, was very professional, and courteous. We had our 20 month old with us, The sales manager J of Gulfport. Our car salesman Jeff had a great attitude, was very professional, and courteous. We had our 20 month old with us, The sales manager Joe G and our salesman Jeff H. made the purchase of our new car as painless as possible. I researched and received quotes from Honda dealerships within a 500 mile radius of where we live and Pat Peck Honda of Gulfport had the best price by far. I would highly recommend Pat Peck Honda to anyone who would like to experience hassle free, lowest price, and top dollar for your trade in. We were only there for a couple hrs and left with confidence knowing we got the best deal. The entire staff made sure we were treated with courtesy and respect. I have had very bad experiences at other dealerships, but i enjoyed buying my new car from Pat Peck Honda of Gulfport. More

On the morning of February 11, 2012, I took my 2006 Honda Civic to be looked at because my AC unit in my vehicle is not blowing cold air. I simply wanted someone to look at it and figure out why it wasn't p Civic to be looked at because my AC unit in my vehicle is not blowing cold air. I simply wanted someone to look at it and figure out why it wasn't properly working and fix it. I called and made the appointment on the Thursday morning prior to this day. I live in Diberville and have to drive 20miles to Pat Peck Honda to get any work done. I get there on the morning of my appointment only to be told that it's too cold outside to properly service the AC unit and that I should come back when the weather is warmer. This is unacceptable. Whoever the technician was that made my appointment should have informed me of that BEFORE even booking me. The weather channels were forcasting a freeze warning in effect for that weekend on the Wednesday before (February 8th). I did not appreciate driving all the way out there to be turned away. And this is not the first time it has happened. On a visit prior to this one, I called and made an appointment to get a simple oil change done. I set the appoint for 830am. I arrive to get this service done all to be told it would take over an hour before it would be ready since they were backed up. That is not my problem and as a paying customer who called and made an appointment, I should NOT have to wait to be serviced; hence the reason why you have an appointment system in first place. I will no longer be going to Pat Peck Honda for any of my vehicle needs since they obviously don't know how to provide proper customer service. Which is a shame because now I must drive all the way to Mobile, AL, just to have my car serviced. Please improve on the way you handle/do business. Everyone knows that you can't take a Honda ANYWHERE to get it looked at or worked on, it must go to a Honda dealership. And if I'm a paying customer I should not have to beg for you to work on my vehicle. More