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Patrick Mazda

Auburn, MA

4.0
768 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 768 reviews

December 04, 2020

The customer service from Rachel and Joel were outstanding. The issue I have is with the quality of the Mazda product. I repeated brought my vehicle in for the same issue without a satisfactory r More

by RACHIELL1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Dec 15, 2020 -

Patrick Mazda responded

Hi there! Thank you for taking the time to leave a review for our service team; we're so happy to hear about your experience with our staff. Please feel free to contact our team for further questions!

December 04, 2020

I like Worcester Volvo (Patrick Mazda) but their lack of experience with Volvo has shown again. This is the 2nd service, they are 2/2, where they had trouble installing the latest software causing delay in More

by SIMON.REAVELY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Dec 15, 2020 -

Patrick Mazda responded

Hello, Simon! Thank you for taking the time to leave a review; we truly appreciate your feedback. Our sincerest apologies for your experience with our service team and understand your frustrations. Please feel free to contact Aaron at atringuk@patrickmotors.com for any questions or concerns you may have.

December 03, 2020

I had a great experience purchasing my vehicle from Patrick Mazda. Everything was fair and straightforward. I felt taken care of from start to finish and there was no pressure throughout the whole proc More

by PS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Condon
Dec 07, 2020 -

Patrick Mazda responded

Congratulations on your new Mazda, and thank you so much for taking the time to leave a review! We love hearing back from our customers, and wish you many happy miles on the road ahead!

December 03, 2020

Joel got my car in right away when my battery died. They had one in stock and got me in and out in less than 30 minutes. Helped me out when I really needed it. Thanks, Joel. More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Dec 07, 2020 -

Patrick Mazda responded

Hello, Kathleen! Thank you so much for leaving a review for Joel and our team. Your business and feedback are appreciated. Have a safe and happy holiday season!

December 03, 2020

Our buying experience with Patrick Mazda was very smooth and straight forward. More importantly it was very much a no pressure environment. Twenty five words. More

by MBHUR1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave H, Henry "K" Kozielewicz, Chris Duggan
Dec 08, 2020 -

Patrick Mazda responded

Thank you very much for your business and your review! Wishing you all the best in your new Mazda.

December 02, 2020

As always the Patrick Service Team was great to work with. The loaner car was very clean and ready for me. Thanks John Smith and his team!!!! More

by JGLOSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
Dec 07, 2020 -

Patrick Mazda responded

We're so happy to hear about your experience with our Service team. Thank you for your kind review; have a safe and happy holiday season!

December 01, 2020

Easy to work with both the sales and service departments. Quick, painless sales experience. Will continue doing business with Patrick Mazda And Volvo. Thank you. More

by jon46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "K" Kozielewicz, Aaron Tringuk, John Smith
Dec 04, 2020 -

Patrick Mazda responded

Hello, Jon! Thank you very much for your kind review for both our sales and service departments. We appreciate your business!

December 01, 2020

The team at Patrick Mazda was so easy to work with. The loaner service while my car was in for service and all the difference. More

by TIMRANYI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Dec 07, 2020 -

Patrick Mazda responded

Thank you so much for your kind review and your business! We appreciate your feedback.

November 27, 2020

Christian was great- very knowledgeable and professional. He was quick to answer any and all questions we had and made the experience super, simple and fast. More

by BRIDGETTEZABLOCKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Chris Duggan
Dec 03, 2020 -

Patrick Mazda responded

Hello, Bridgette! Thank you so much for your business with our sales department, and for taking the time out of your day to leave a review! We hope you have a safe and happy holiday season.

November 27, 2020

We just purchased a 2021 XC90. When we arrived for the car and our appointment we had to wait another 30 minutes. Car had not sticker and a fog lamp was out on the vehicle. We were rushed through everythi More

by tlegere.tl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby and Anni, Chris Duggan
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