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Patrick Mazda

Auburn, MA

4.0
768 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 768 reviews

November 21, 2020

Great service and very happy with the purchase. Will be returning again and pleased to hear you will be moving to Auburn. Thank you for your help! More

by tfortin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Duggan
Nov 25, 2020 -

Patrick Mazda responded

Hello there! Thank you so much for your business with our sales department. We can't wait to see you over at our new store! Have a safe and happy holiday season.

November 20, 2020

Check in/ out was quick & easy. I waited on site and was comfortable. Everyone was wear masks & staff was sanitizing common areas . Would be comfortable returning. More

by Wmsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Nov 25, 2020 -

Patrick Mazda responded

Thank you so much for taking the time to leave a review! We appreciate your business during these hard times and your feedback as well. Have a safe and happy holiday season!

November 19, 2020

Patrick Mazda service never fail to be friendly, helpful and fair. I bring all my routine service and repairs to them. I trust them to always take excellent care of me and my car. More

by Kathleenwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Nov 23, 2020 -

Patrick Mazda responded

Hello, Kathleen! Thank you so much for your visit to our service department, and for taking the time to leave a review. We appreciate your business!

Nov 25, 2020 -

Kathleenwilson responded

As always thank-you

November 19, 2020

Best customer service and convenient video of services being done, and easy to pay online. Not a hassle at all to get an oil changed! More

by LTLEONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kosiewski, Joel Marrast
Nov 23, 2020 -

Patrick Mazda responded

Hi there! Thanks so much for your business and your review. Your feedback is very important to us! Have a great holiday season.

November 19, 2020

One day after my purchase the vehicle went down in price. They honored the new price for me and will cut a check for the difference. More

by barryhfong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager named Dave that approved the check, Troy Condon
Nov 23, 2020 -

Patrick Mazda responded

Thank you for your feedback! We truly appreciate your business and review. Have a great holiday season!

November 19, 2020

It was a good dealer. They explained everything well and I was confused about nothing. The process was really fast and the dealer made sure I was satisfied More

by moratayafelipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tringuk, Chris Duggan, David Patrick, Keith Anderson, John Smith , Joel Marrast
Nov 23, 2020 -

Patrick Mazda responded

Hello! Thank you so much for taking the time to leave a review for our team. We appreciate your business!

November 18, 2020

2017 Mazda 3 in near mint condition had to put in shop as there was metal on metal contact between rear brake pads and rotors with less than 25K miles. This is unusual wear given the given driving conditions More

by PAUL.AUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
Nov 18, 2020 -

Patrick Mazda responded

Hello, Paul! Thank you for taking the time to leave feedback for our service department, and your experience with Mazda USA. We appreciate hearing about your experience and hope the issue has resolved for you. Please feel free to reach out should you develop any questions, and have a great rest of your week!

November 18, 2020

Joel and his service team did a good job in servicing my CX-5, They had also identified future needs of services to keep the vehicle in top shape. Great service! More

by PETERSLAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Nov 23, 2020 -

Patrick Mazda responded

Hello! Thank you so much for your kind review. We appreciate you visiting our service department! Wishing you many more happy miles in your CX-5.

November 17, 2020

Henry K was fanastic to work with and the management team at Patrick Mazda went above and beyond to get us the best deal on our trade in. More

by RGALLAGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "K" Kozielewicz, Chris Duggan
Nov 18, 2020 -

Patrick Mazda responded

Hi there! Thank you so much for your business and your review. We truly appreciate your feedback and hope you're loving your new Mazda so far!

November 17, 2020

I didnt have time to take my car in for an oil change and when I seen on the website they would come and take your car and have it serviced for you this option was great. I was at work they picked up my car More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Nov 18, 2020 -

Patrick Mazda responded

Hello, Ray! Thank you so much for taking the time to leave a review for our service department. We really appreciate your feedback!

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