
Patrick Mazda
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Well done. Good customer relations service. Cost was higher than other service centers, but courtesy vehicle was excellent. Friendly service, good communication, and labor cost seemed expensive. higher than other service centers, but courtesy vehicle was excellent. Friendly service, good communication, and labor cost seemed expensive. More
I’ve never had anything but a top notch experience with the Patrick Mazda service department. Always friendly and I appreciate that the service tech sends a video to show everything going on with the vehic the Patrick Mazda service department. Always friendly and I appreciate that the service tech sends a video to show everything going on with the vehicle. More
The sales people are very friendly, helpful and knowledgeable. They were patient with me and reasonable when it came to negotiating. I had my new 2020 Mazda 3 within a week and I've been satisfied knowledgeable. They were patient with me and reasonable when it came to negotiating. I had my new 2020 Mazda 3 within a week and I've been satisfied since. More
I had a wonderful experience. Troy, David, Chris, and all the guys down to Joel in service and all the managers are pretty easy going, but professional guys. That's awesome. the guys down to Joel in service and all the managers are pretty easy going, but professional guys. That's awesome. More
Christian was my salesman. He was friendly, and very helpful. He made my experience quick, and easy. I will definitely come back when it's time for another car purchase. helpful. He made my experience quick, and easy. I will definitely come back when it's time for another car purchase. More
Brought my 2020 xc90 in for break issue. Less than 16k miles and I needed new rotors! The service was fast but they never looked at the mileage. I was due for my oil change in less than 500 miles. Bring b miles and I needed new rotors! The service was fast but they never looked at the mileage. I was due for my oil change in less than 500 miles. Bring back my car in 500 Miles during COVID just doesn’t make sense. I had to go to the dealership, buy the filter and my husband changed the oil himself so I didn’t have to go back out a second time. Oh and there was trash and a used face mask in the back seat of the loaner. Clearly they weren’t disinfecting the cars which is just irresponsible for any business today. More
I am always very happy with the service department and do appreciate the utube video done with each routine matainence. Joel always takes the time to listen to my concerns and addresses them immediately. T appreciate the utube video done with each routine matainence. Joel always takes the time to listen to my concerns and addresses them immediately. This is my second Mazda and I could not be happier with the all around service and friendliness of Patrick Mazda dealership. I will continue to return for any of my car needs from trading and buying new to the servicing of it throughout the time I own it. More
I always have a great experience with the the staff in the Service Department! Couldn't ask for a smoother process from drop off of my care to pick up! the Service Department! Couldn't ask for a smoother process from drop off of my care to pick up! More
Excellent customer service and experience with everyone at Patrick Mazda. This is my second lease with them and I couldn't recommend them more. Thank you! at Patrick Mazda. This is my second lease with them and I couldn't recommend them more. Thank you! More