
Patrick Mazda
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Always a great experience dealing with John Smith and also with John the Volvo technician.As long time customer ( 18) years we have always been treated exceptionally well. also with John the Volvo technician.As long time customer ( 18) years we have always been treated exceptionally well. More
They were able to find me the car I wanted and then fixed a problem I had with the paint. Great service. Excellent experience! Would highly recommend them to friends and family. a problem I had with the paint. Great service. Excellent experience! Would highly recommend them to friends and family. More
In this new world of "do more with less", I keep asking myself how Patrick Volvo manages to keep delivering "concierge level service" I think I know the answer...They hire folks like John and Rachel who myself how Patrick Volvo manages to keep delivering "concierge level service" I think I know the answer...They hire folks like John and Rachel who advocate for the customer to no end. This dealership is worth going out of your way to do business with. The service you will receive is top notch and their technicians work outside the box to deliver results as opposed to the typical "symptom could not be replicated" response you receive from so many other dealerships. If you haven't visited Patrick Volvo/Mazda, give them a try. It's worth the drive and you'll notice a more focused service department than any you have visited before. (They perform warranty and after warranty service on cars purchased from other dealerships as well). More
Prompt, friendly and thorough. Great service! Joel takes care of everything from arrival to departure! Plenty of room to social distance in waiting area! A pleasure. care of everything from arrival to departure! Plenty of room to social distance in waiting area! A pleasure. More
Excellent service. Very friendly and the video report on the service performed was outstanding! Wish the guest WIFI was working; but very happy with service! the service performed was outstanding! Wish the guest WIFI was working; but very happy with service! More
A difficult problem was resolved professionally and satisfactory. Kudos to John Smith and the technicians that worked on this problem. John kept me informed throughout the repair process. The mechanics satisfactory. Kudos to John Smith and the technicians that worked on this problem. John kept me informed throughout the repair process. The mechanics did an excellent job identifying and fixing it. More
Excellent service! I went in to purchase a new car. They new exactly what I needed. All the details were taken care of. I very happy with my new car new exactly what I needed. All the details were taken care of. I very happy with my new car More
Staff was wonderful. Car was ready when they said and I was given a loaner. I gave 4 stars because it blows my mind that they charge so much for labor. Unfortunately I am going to have to look for a mec was given a loaner. I gave 4 stars because it blows my mind that they charge so much for labor. Unfortunately I am going to have to look for a mechanic who can service my Volvo. More