Patrick Mazda

Review I recently bought a new Mazda CX-5 from this dealership and would recommend it to someone else without hesitating. Kendall helped me throughout the pr I recently bought a new Mazda CX-5 from this dealership and would recommend it to someone else without hesitating. Kendall helped me throughout the process and was always very helpful and friendly. More

Our dealings with Fred Kosiewski Fred Kosiewski is the salesman who we dealt with in this transaction. He is an experienced, knowledgeable, well-informed and polite salesman who pos Fred Kosiewski is the salesman who we dealt with in this transaction. He is an experienced, knowledgeable, well-informed and polite salesman who possesses skills required of a successful salesman. He is easy to approach, to seek guidance from and provides complete, informative answers to each question asked. It is obvious he is well-trained and educated in the Volvo line of vehicles. He willingly worked with us as a new customer, answered numerous questions pertaining to this lease and the variety of models offered by Volvo. He completely addressed each issue we brought to his attention with complete, informative and organized details offering a variety of options We are completely satisfied with Fred as our salesman and Worcester Volvo. Fred is a people-person who communicates well with others, presents himself as a true professional with a neat and polished appearance. He effectively and completely communicates with customers and made this transaction a very positive experience. Suzanne M Logan Vincent E McSweeney More

Office was clean cool and adequately staffed My salesman was prompt efficient and knowledgeable Henry was polite informative and sort out answers if not sure The day I purchased the car he gave salesman was prompt efficient and knowledgeable Henry was polite informative and sort out answers if not sure The day I purchased the car he gave me plenty of attention to details and explained gadgets sufficiently. If I didn’t get it the fault was yotally mine and I would return More

Excellent customer service! Always friendly and reliable. Good experience whenever service is necessary. Joel is always professional and willing to review and explain what is r Always friendly and reliable. Good experience whenever service is necessary. Joel is always professional and willing to review and explain what is recommended and why it is necessary. More

Nicest, kindest, on time service I’ve had in a while! My car was super clean afterwards and the check in/out process was very streamlined. car was super clean afterwards and the check in/out process was very streamlined. More

John S in the service dept & John the mechanic were great helping me figure out a noisy engine. They explained the problem and fixed it helping me figure out a noisy engine. They explained the problem and fixed it More

Excellent service from beginning to end! Staff was honest, kind and helpful! Best buying experience we have ever had! I highly recommend purchasing a car from this dealership! honest, kind and helpful! Best buying experience we have ever had! I highly recommend purchasing a car from this dealership! More

Joel M. always goes above and beyond to assist in the service department. The videos of the vehicle inspection are very helpful and informative. They are very upfront about cost and time. service department. The videos of the vehicle inspection are very helpful and informative. They are very upfront about cost and time. More

Everyone is professional and the space was clean. The tech did a video of my car and sent it to my phone for me to watch and I thought that was a nice way to review recommendations while being conscious tech did a video of my car and sent it to my phone for me to watch and I thought that was a nice way to review recommendations while being conscious of everyone’s health. More

Horrible Customer Service I purchased a brand new Mazda here in early 2019. Had some recalls which was not the dealers fault, but ever since then they've been terrible to deal I purchased a brand new Mazda here in early 2019. Had some recalls which was not the dealers fault, but ever since then they've been terrible to deal with. Every time I called to talk with someone about my recall issues I got passed around from department to department with nobody wanting to "own" the problem. Most people were pretty rude about the situation so I ended up calling Mazda corporate to get an extended warranty. Things have been fine with the vehicle since, but I just went for my 4th oil change service (20k miles) and was told that my service was no longer free since I already "had 3 services performed" which is apparently all that's covered in the 2 year, 24k mile Patrick Mazda preferred plan. I have not had the car for 2 years nor 24k miles, but somehow that only covers 3 oil changes? Will not be returning to this dealership unless absolutely necessary for warranty reasons. More