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263 Reviews of Patrick Mazda - Service Center
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January 14, 2021
Clean and respectful. Joel is very friendly, respectful, communicates on progress which I appreciate. I do not like to be forced to respond with at least 25 words. communicates on progress which I appreciate. I do not like to be forced to respond with at least 25 words. More
by BETTYABOOP52
Verified CustomerEmployees Worked With
Joel Marrast
Helpful January 13, 2021
Everything is fine and the service is in place. high speed.The staff is very nice. I especially like the video during maintenance. Let me know the condition of the car clearly. speed.The staff is very nice. I especially like the video during maintenance. Let me know the condition of the car clearly. More
by Eddy
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
January 08, 2021
The work I requested was done correctly. The car was cleaned before I picked it up. Overall good experience as usual when I bring my car to Patrick Volvo. cleaned before I picked it up. Overall good experience as usual when I bring my car to Patrick Volvo. More
by MJWOJTUSIK
Employees Worked With
Greg
January 08, 2021
The service is always great. Joel is a phenomenal rep. I’ve never been disappointed with the quality of work or the depth you guys go to explain the issues with my car. The video is a plus. You guys just I’ve never been disappointed with the quality of work or the depth you guys go to explain the issues with my car. The video is a plus. You guys just offer incomparable service. More
by NEWMANMAURICE62
Employees Worked With
Joel Marrast
January 08, 2021
Had 25k miles service. Awesome free Pick-up from and return to my house. Great communication. Service included video. My car was returned clean with car wash. return to my house. Great communication. Service included video. My car was returned clean with car wash. More
by DIAMOND.DOG.007
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
January 02, 2021
Great job! Great communication throughout the entire visit and all work was performed to a high standard. AND the car was washed afterwards and looked like a million bucks! visit and all work was performed to a high standard. AND the car was washed afterwards and looked like a million bucks! More
by bvigneaux
Employees Worked With
Joel Marrast
January 01, 2021
First off, they recommended that I replace my cabin filter when they supposedly replaced it 5,000 miles ago on the last service. Luckily the manager recognized that it wasnt replaced the last time that filter when they supposedly replaced it 5,000 miles ago on the last service. Luckily the manager recognized that it wasnt replaced the last time that I actually paid for this service to be done. Secondly, they rifled through my trunk to do a recall and left it a complete mess. If I was aware that they were going to do this I would of cleared out the back for them. Lastly, I received a call from the driver stating that he was going to be at my house to drop off my car and would call when he arrived. One hour later I looked in the driveway and my car was sitting there, unlocked, with the keys in plain site for anyone to take for who knows how long. This is not good service in my eyes. I seem to have an issue every time I do service there. If it wasn't part of the buying agreement I wouldn't even bother. More
by AUGMAN2006
Employees Worked With
Keith Anderson, Joel Marrast
December 23, 2020
Scheduled a maintenance appt. came in they took it right away and was done a few earlier than expected. Very nice & prompt service! thank you! away and was done a few earlier than expected. Very nice & prompt service! thank you! More
by mandymarchand
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
December 21, 2020
Prompt efficient service, gave me new information about my care, well informed staff, liked the video of the service. This form requires too many words my care, well informed staff, liked the video of the service. This form requires too many words More
by FLY2THEDREAM
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
