Patrick Volkswagen

Efficient and Personal I must say that I was given warning about working with Patrick VW. I decided that it would be worth while to visit and see for myself, and I am glad I must say that I was given warning about working with Patrick VW. I decided that it would be worth while to visit and see for myself, and I am glad that I did. From the moment I walked into the showroom, I was impressed with the experiance. Julie approached me with the intent to help, not sell. She was appreciative of my time and gave me the items that I needed to make a decision. Every interaction was coordinated and did not waste my time. From the initial conversation through the evaluation of my trade all of the steps were pleasant. We were able to schedule the delivery so it worked with my schedule and everything was prepared exactly as discussed. It is refreshing to have a company that looks at my time as being as valuable as theirs. Of course the pricing and the other transaction items were good, and it helps to make the experience rewarding. I have had follow-up calls and messages to ensure that I am happy with my new purchase, and the organization seems to really care that I am satisfied with the dealership and the experience. I am happy to share that yes indeed, I am extremely happy with both. I will be back for my next purchase. More

New customer - already decided will come back again I walked in the door to a modest but spotless showroom. I was soon (but not instantly) attended with zero pressure by a soft-spoken and friendly sales I walked in the door to a modest but spotless showroom. I was soon (but not instantly) attended with zero pressure by a soft-spoken and friendly sales agent named Carlos. He was clear, concise, honest and very helpful. He was obviously enthusiastic about the vehicles but kept his comments to truthful personal opinions of his own (when asked) and straight answers even to my hardest questions. If he didn't know the answer to a question he walked into the office and got it. He retrieved the vehicle I had in mind and we took a test drive. He pointed out all of the most relevant features in real time. I liked the car and decided to see what kind of deal they could make me. The offer they came back with was solid and fair, with every detail laid out for me to easily review (including the CarFax report) and ask questions about. I heard no suspicious answers and nothing was sugar-coated. Of course, I would have liked my trade-in to have been assessed a little higher, but eh... Nothing unexpected. Then I was walked through the paperwork by a prim and sharp young man named Dan. He went over the up-sell service plans that were available to me. He weeded out those coverages that he felt I would not need since I had a good amount of coverage from the Certified Pre-Owned stamp and he came up with a short list of recommended coverages, which raised my monthly payment by $80, but also made a lot of sense and were obvious value-adds for the model I bought. With the aid of online banking services, live-call-center customer support from my insurance provider, and an in-house RMV terminal, I was able to transact everything but the inspection without spending a dollar out of pocket and drive my new car away. It was the most painless and honest car purchase I have ever made. In the coming months if there are any mechanical issues then we will see how their Service Dept is. They would be hard-pressed to match the level of quality provided by the Sales team. We shall see... More

Incredible! These guys continue to impress! This is the 3rd care I've gotten from them and it's ben a pleasure working with their whole team every time. Would re These guys continue to impress! This is the 3rd care I've gotten from them and it's ben a pleasure working with their whole team every time. Would recommend to anyone! More

Very satisfied Bought may car from these guys in December 2016. I am constrained by a tight schedule and between the efforts of Dan Garney and Tyler Trinque the car Bought may car from these guys in December 2016. I am constrained by a tight schedule and between the efforts of Dan Garney and Tyler Trinque the car was delivered within my schedule for a moe than reasonable price. A few odd details after the sale were taken care of very quickly and professionally by the Service Department. My car was taken in at the scheduled time and finished within the time that was estimated (they even washed it too!!) Nick Smith was very helpful in verifying updates for my car and answered all of my questions. Very knowledgeable! More

knowledgable staff Bought a second car these guys! My family Will continue to buy from them! Always an easy transaction with no pressure. The service department is great Bought a second car these guys! My family Will continue to buy from them! Always an easy transaction with no pressure. The service department is great too! More

Quick, professional and pleasant I had a tremendously fantastic experience at Patrick. Your saleswoman Julie Williams provided my wife and me with the best car buying experience that I had a tremendously fantastic experience at Patrick. Your saleswoman Julie Williams provided my wife and me with the best car buying experience that I have ever had. She is personable, yet professional, she is funny yet informative. It was a pleasure to purchase the car. Even when we hit a snafu on the paperwork she dealt with it quickly and with humor. More

Another great experience! I just leased my third Tiguan with Patrick Motors and each one gets easier and easier. Justin was quick and easily met my needs and request! I just leased my third Tiguan with Patrick Motors and each one gets easier and easier. Justin was quick and easily met my needs and request! More

01/05/17 Bought a new Passat in December and the experience was great from beginning to end. Ask for Bobby. He will treat you right. I am now a customer for li Bought a new Passat in December and the experience was great from beginning to end. Ask for Bobby. He will treat you right. I am now a customer for life. More

Love these people! After dealing with a few local dealers and leaving feeling like a number not a customer i contacted Patrick motors shortly after i took the almost hou After dealing with a few local dealers and leaving feeling like a number not a customer i contacted Patrick motors shortly after i took the almost hour ride to meet Tyler the whole process felt right from start to finish he was very informative and was able to get in my new passat r-line for a great price very happy with him and the rest of the staff zero pressure 100% satisfaction More

No pressure service center David Haynes was so patient with us. We went thru 4 or 5 different options on different cars on 2 different visits. He stuck with us and our indecisio David Haynes was so patient with us. We went thru 4 or 5 different options on different cars on 2 different visits. He stuck with us and our indecision until my wife and I were happy. Give Dave a try, he will feel like a son of yours when you are done. More