
Patriot CDJR of Tulsa
Tulsa, OK
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I had the clock spring replaced on my Jeep Wrangler. The tech scarred and gouged the plastic shroud around my steering wheel. I also feel the steering wheel was not torqed to the proper specs. I know th The tech scarred and gouged the plastic shroud around my steering wheel. I also feel the steering wheel was not torqed to the proper specs. I know there are specific tools that are made to prevent damage to plastic interior trim but i guess he decided to use a screwdriver instead. More
They took care of me so I would have a great Christmas . I will tell all my friends. I will tell all my friends. More
They were more concerned about the survey getting filled out than they were about getting our truck fixed and back to us. We never received a call that our vehicle was ready but we got a rude text in all ca out than they were about getting our truck fixed and back to us. We never received a call that our vehicle was ready but we got a rude text in all caps threatening to charge storage on it if we didn’t pick it up. This was after it had been sitting ready for 12 days. More
It’s unfortunate that my experience was ruined by the poor explanation of the additional cost of the service contracts. I’ve made several calls and e mails to discuss canceling . All have been igno poor explanation of the additional cost of the service contracts. I’ve made several calls and e mails to discuss canceling . All have been ignored. I will be forced to get an attorney involved. More
I have enjoyed my experience with the dealership. Timely and accurate service. I appreciate that. Timely and accurate service. I appreciate that. More
I have no issue with the sales staff. When dealing with them, they have been easy to get along with. The service department has been the issue. I made an appointment for a couple items th When dealing with them, they have been easy to get along with. The service department has been the issue. I made an appointment for a couple items that had not been addressed during the previous service. Dropped my vehicle off at 7 in the morning on a Friday. It took me until the afternoon the following Wednesday to get ahold of Ryan and find out the shop was backed up and my truck hadn’t even made in to diagnosis yet. On two different occasions he had told me he would call back with an update and didn’t. I had also had two other people tell me he would call me back and he didn’t. I understand shops get backed up, but at least have the xxxxx to pick up the phone and tell me. I can accept that. I shouldn’t have to chase him over the phone, over multiple days for him to finally tell me. Because he had not been forthright and upfront, I took my vehicle to another shop. Despite the fact that one of the issues I was having was likely caused by their tech when he was trying to address one of my original concerns. More
The service department is a hard-working department that meets my expectations of care towards my Chrysler 300. They have excellent knowledge of my car and I very happy with the work they have done. Your se meets my expectations of care towards my Chrysler 300. They have excellent knowledge of my car and I very happy with the work they have done. Your service advisor Farley, and the service manager Jared, that I've encountered with or very professional and helpful throughout the whole service awesome gentlemen, thank you! More