Patriot CDJR of Tulsa

Extremely pleasant place. relaxing. The female clerk was wonderful! Attentive, cheerful,courtious and very knowledgable. I am not computer savvy. I had a coupon to download. T relaxing. The female clerk was wonderful! Attentive, cheerful,courtious and very knowledgable. I am not computer savvy. I had a coupon to download. They did it. Even to let me use his I phn. But They helped me. Pressed for time as vehicles started to lineup. They went beyond making me comfortable physically. My mind as well. Excellent service when you feel at home. I will continue to be a return customer. And as always, a clean waiting room, nice atmosphere with snacks ...a very nice touch. My 7yr old grandaughter made a little friend. Thank you. Regina Mcmillion More

We bought the truck on August 22nd it's been 25 days waiting on to get the AC fixed we still don't have the truck now we're waiting to get the seat fixed waiting on to get the AC fixed we still don't have the truck now we're waiting to get the seat fixed More

Salesman was nice and efficient but finance department sucked!!!!! We had to sign paperwork 3 different times with 3 different terms over 5 different days. 8+ hours onsite to buy a car. Horrible. sucked!!!!! We had to sign paperwork 3 different times with 3 different terms over 5 different days. 8+ hours onsite to buy a car. Horrible. More

Timely ans friendly service a little disappointed with the tech due to him identifying a problem and not telling me. Chris got involved and has ordered the necessary parts and repairs scheduled. Very re the tech due to him identifying a problem and not telling me. Chris got involved and has ordered the necessary parts and repairs scheduled. Very responsive!!!! More

Sept 3 9:40a met with Daniel regarding issue with my Jeep 4:00p Daniel called with proposed repair. Before he could give me the cost, I was Interrupted by an urgen Jeep 4:00p Daniel called with proposed repair. Before he could give me the cost, I was Interrupted by an urgent call. I told Daniel I would call him right back. I tried Several times to to call him back leaving v/m messages which HE did return. Sept 4 9:00a Called and left several messages for Daniel. I even asked service secretary to hand Deliver messages to him. Also, was transferred to Teresa and she, kindly, hand Delivered a message to him. I continually tried to reach Daniel until 11:30a. I Ended up borrowing a car and driving to Patriot. Daniel was at lunch. Teresa Was very kind and understanding and tried to assist. Chris stepped in and inter- Vened. He gave me the info I needed and the cost. I gave my authorization to Perform the work. Sept 5 1:15p. Daniel FINALLY returned my numerous calls - nearly 48 hour later! He gave me The info Chris had already given me and Chris had already ordered the part! Sept 9 4:15p. Chris called to say my car was ready. The shuttle was not available so I picked It up on Sept 10. Someone needs to give Daniel customer service lessons. The frustration and inconvenience he caused me are inexcusable. I will continue to service my Jeep at Patriot but ONLY if I can deal with Chris.and/or Teresa. More

Great salesmen, best customer service. They no how to treat people and work they. Awesome They no how to treat people and work they. Awesome More

I travel a lot so I have been to several dealerships for my maintenance. I have to say that Patriot is at the top. If I can come here for service in the future I will. Great customer service and quicker tha my maintenance. I have to say that Patriot is at the top. If I can come here for service in the future I will. Great customer service and quicker than any other I have been to. Thanks Patriot! More

Easy to schedule an appointment and my advisor was great thank you very much again thank you very much again More

Great service, clean place, quick job, 100% recommended, my car was in good hands, thanks my car was in good hands, thanks More

Maybe a little better communication between everyone would have been nice. We were told to come get the truck, it was ready. We drove 3 hours to the dealership and it wasn’t even close to being ready. T would have been nice. We were told to come get the truck, it was ready. We drove 3 hours to the dealership and it wasn’t even close to being ready. Thank goodness they loaned us a similar truck to drive until they got it ready. Thank you for everything you did for us! We love the truck. More