Patriot CDJR of Tulsa

Customer service was great. My wife and I were greeted with a smile and a handshake. After letting Bryan Gray know what we wanted, he quickly went to work for us. He advised us of our options and didn't g with a smile and a handshake. After letting Bryan Gray know what we wanted, he quickly went to work for us. He advised us of our options and didn't give us the feeling of being pressured. After walking away from the dealership to look at more options, he gave us freedom to shop around and find the best option for our family. We finally worked out a deal on a mini-van, that thus far, has held up for us. We are happy with our experience at Bob Moore and looking forward to having the vehicle serviced there. If what we experienced thus far follows through to the Service Department, we will be completely satisfied with Bob Moore of Tulsa. More

I bought my 2009 Mini-Van at Bob Moore and continue to bring it back for service. Tyler Church and the guys/girls in service just do a great job. Great people, great service at a fair price will keep m bring it back for service. Tyler Church and the guys/girls in service just do a great job. Great people, great service at a fair price will keep me coming back.... Thank You Tyler More

My wife and I came to the dealership to check prices and fuel economy of the new Dodge RAM. We met with Hal Smith who was very friendly and listened to what we wanted. He took us to a truck that we loved an fuel economy of the new Dodge RAM. We met with Hal Smith who was very friendly and listened to what we wanted. He took us to a truck that we loved and quickly got us into a test drive. We were in a hurry because of dinner plans but Hal knew that he could take care of us quick. He got us the truck we wanted, the finance team got us the payment we wanted and we still made our diner plans. Excellent work to Hal and the rest of the Bob Moore team. We appreciate your hard work! More

I had a great experience today at Bob Moore Chrysler. Their shuttle driver even took me to the mall and picked me up after the movie and everybody in the service department was really nice. It was probab Their shuttle driver even took me to the mall and picked me up after the movie and everybody in the service department was really nice. It was probably the best service I have ever received at a dealership and I was only having some recall work done. Pretty cool since I didn't even buy the car there. The coffee in the waiting room was excellent, too. I have never been able to say that anywhere I have gone! More

I had a very good experience purchasing my new car from this dealership. The salesman, Chris Gallegos, was very friendly and easy to work with. The staff was also very nice and professional. Overall, I was this dealership. The salesman, Chris Gallegos, was very friendly and easy to work with. The staff was also very nice and professional. Overall, I was happy with the way I was treated even before I decided to purchase a car there. I would definitely do business with them again, especially with Chris. More

I had found a 2008 Dodge Magnum SRT-8 on the dealer web site on a Friday morning about 9:30am PST and called regarding the car. I had been looking for this type of car for some time and knew their value an site on a Friday morning about 9:30am PST and called regarding the car. I had been looking for this type of car for some time and knew their value and also understood that when one came up for sale they didn't last long. I spoke with Alan Post who gave me the full information on the car and answered all my questions. Because I was an out-of-state buyer I asked if I could arrange for someone to inspect and drive the car and Alan said certainly. We were abe t arrange for a family friend to go to the dealership and inspect the car and take it for a test drive. Upon completion of that drive Alan gave my friend his cell phone to call us and give us his input, which was "two thumbs up"! At that point I told Alan we would take the car and asked what they needed from us to complete the sale. With Alan's help we were able to connect our credit union with his finance folks and they were able to exchange information to ensure the dealership we had the funds to purchase the car. A check was cut to Bob Moore and an electronic copy was sent. I purchased a plane ticket and flew to Tulsa Sunday afternoon. Over the course of Friday Alana and I spoke 10 or 12 times and he always gotback to me when he said he would and followed up with all my questions. Monday morning Alan picked me up at my hotel and took me to the dealership to inspect the car, give it a test drive and answer any new questions I had. His demeanor was friendly and professional and there was never any concern on my part that I was being "fed a story" or BS'd in any way. I then went in to sign all the paperwork and met Chris Kennedy, the Finance Manager, who continued the same professional and courteous service. Chris went so far as to call the previous owner of the car while I was in his office to see if they had any issues with the car while they owned it (turns out they had added children and needed a larger vehicle). In addition Chris and Alan went over the full details of all the work Bob Moore had done on the car before it was listed on-line. Alan took me out to the service department and we were able to review, and get copies of, all the work orders they had on the vehicle including replacement of the front and rear brake rotors and pads, installation of a new battery and completion of an open recall notice. Alan then spent an hour and a half going over the features of the car, its radio and navigation systems, the EVIC (Electronic Vehicle Information Center) information displays and just walking me around the car opening and closing everything and familiarizing me with the vehicle; I had a 2,000 mile drive home and was attempting to stay ahead of a major winter storm rolling in from the West Coast. By the time we got done I felt confident I knew the car well enough to be on my way. These guys are not only courteous, professional and honest, with exemplary service, but they are CAR GUYS! They did everything I asked and more, and I would recommend them to anyone who needs a vehicle and wants to be treated with respect, honesty and integrity. I was in the car business in the ‘60’s and 70’s and have been a “gear head” most of my life. I have dealt with many dealers over the years and I will say that even though I’m 2,000 miles away I may go back there again myself! More

Bought a new challenger from a different dealer, but this dealership was closer for the parts I wanted to add to the dodge. I was able to order and parts came in as promised. The following Saturday I was abl dealership was closer for the parts I wanted to add to the dodge. I was able to order and parts came in as promised. The following Saturday I was able to have installed within an hour. Great experience. More

Fast, and efficient. Great deals on this end of the month transactions. Lucas did a good job expressing my case with his superiors. Tammy explained all purchase options fully and completely. Outstand month transactions. Lucas did a good job expressing my case with his superiors. Tammy explained all purchase options fully and completely. Outstanding. More

Arrived at dealership Saturday morning, it was cold and raining, I was looking at a 2010 Ford Fusion. Shane came out in the rain, went back and got the keys, we test drove, Went back inside, had a coffee, raining, I was looking at a 2010 Ford Fusion. Shane came out in the rain, went back and got the keys, we test drove, Went back inside, had a coffee, checked the car fax, ended up with 2 small issues, right turn sig bulb was out, he had it fixed on the spot, and there was a recall that was issued on wheel nuts that had not been taken care of. He setup with a local Ford dealer for the recall. I bought the car and after the paper work was filled out, he followed me home in my new, to me, Fusion. Very pleased with a quailty used car from Bob Moore, and Shane's help with the purchase. More

I walked in with a terrible credit score, entry level job, and a junk car to trade in. Bob was not only able to get me financed and into a reliable car, he was able to knock $1000 off the sticker price, job, and a junk car to trade in. Bob was not only able to get me financed and into a reliable car, he was able to knock $1000 off the sticker price, and give me about $1000 more on my trade than I expected. He also spent the time explaining to me how they were proposing it so that it tailored to my credit score, and they wanted to give it the highest success rate. I am so used to getting rejected at dealerships that I came in on a lunch break to see if they could even do anything, but he had me leaving work early to come back and finish paperwork. The entire process from walking in and letting him know what I wanted, financing, getting paperwork on my side, signing for it, and driving away had to have been less than an hour and a half. I now know what it feels like to enjoy a car buying experience. Bob Puckett is the man, and everyone needs to know it! More