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Patriot CDJR of Tulsa - Service Center
Tulsa, OK
528 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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528 Reviews of Patriot CDJR of Tulsa - Service Center
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November 27, 2024
Overall, I was pleased with my salesperson and the service I received; however, I encountered an issue with the vehicle that was disappointing. I purchased the vehicle sight unseen and specifically service I received; however, I encountered an issue with the vehicle that was disappointing. I purchased the vehicle sight unseen and specifically asked the salesperson if it had been smoked in. I was assured that it had not. Unfortunately, upon delivery, it was immediately apparent that the vehicle had been smoked in. While I admit I am quite particular on this matter, the discrepancy between my expectations and the vehicle’s condition was disappointing. Perhaps my smeller and his smeller don't work the same. While I genuinely appreciate the effort put into the overall transaction, I believe this aspect could have been handled with greater transparency. I would recommend more thorough checks or verifications to ensure accurate representations of vehicle conditions for future customers. More
by shem
Verified CustomerEmployees Worked With
November 26, 2024
I'm a little disappointed with my recent service on November 21. Still have an check engine light on that was suppose to be cleared and I have transmission fluid leaking on the garage floor (which is November 21. Still have an check engine light on that was suppose to be cleared and I have transmission fluid leaking on the garage floor (which is a new problem after your service). So now I need to schedule a time to bring it in and have you fix these problems! More
by dannyecurtis
Employees Worked With
November 25, 2024
Completely ridiculous finance policy. I ask that I can pay partly for repair of my truck but they can’t do anything to help me. I’m struggling financial situation right now and currently I ask that I can pay partly for repair of my truck but they can’t do anything to help me. I’m struggling financial situation right now and currently work 2 jobs. More
by duenguyen1227
Employees Worked With
Other Employees :
Teresa Adams, Ryan Kallam, Derek Childers, Nathanial Harlan
November 23, 2024
Service was professional, quick and was done correctly the first time. Very happy with the Service Department. They made me feel like a valued customer. Nice job everyone! the first time. Very happy with the Service Department. They made me feel like a valued customer. Nice job everyone! More
by whitelockb
Employees Worked With
November 23, 2024
After meeting Mr Ryan Scott for the first time as my new service advisor, I felt very comfortable and very satisfied with how he handled my service repair for my Chrysler 300. He did a very good job on work service advisor, I felt very comfortable and very satisfied with how he handled my service repair for my Chrysler 300. He did a very good job on working on how to make things much easier for me as a customer to apply a 15% discount and to work with my extended warranty insurance. Ryan is very knowledgeable and very intelligent when it comes to caring for your car service. I hope to see him in the near future I think he's going to make a great employee and will be a great asset to CDJR. I had a really nice experience with him and all of the people I encountered. Thank you so much, Jeffery Roeder. More
by jefferyroederjfr7
Employees Worked With
Other Employees :
Teresa Adams, Nathanial Harlan
November 22, 2024
I was attended to quickly. Car service was completed in a timely manner. Had to pay a processing fee in order to pay with my credit card, which I wasn’t thrilled about. Car service was completed in a timely manner. Had to pay a processing fee in order to pay with my credit card, which I wasn’t thrilled about. More
by bhowlin1
Employees Worked With
Other Employees :
Teresa Adams, Nathanial Harlan
November 20, 2024
everyone was super nice and very efficent i only have positive feedback on coming here positive feedback on coming here More
by amykeeling36
Employees Worked With
November 20, 2024
The vehicle was taken in under a business name. So. I understand making a profit!! But not being GOUGED!!!!! I was charged $222.25, for two fuel filters. That I find could be purchased So. I understand making a profit!! But not being GOUGED!!!!! I was charged $222.25, for two fuel filters. That I find could be purchased for 1/6 th of that price. After talking to people in other dealerships, This seams to be the normal, in today’s world. I will not be back to any dealership!!!!! And will spread the word!!!!!!! Some try to tell us it’s the grocers are the ones doing the gouging. They are in the wrong area. Let’s all help to lead them in the right direction!!!!!!!! Thx. For giving me the opportunity to voice my opinion. PS. Please don’t come back, and tell me that’s what it takes to run the dealerships. If that is a belief, I would suggest an in-depth business review. Thx. Again. More
by laynemr
Employees Worked With
Xxxxxx
November 19, 2024
Great group of people. They did everything they said they would do. I will recommend them to all my friends and family. They did everything they said they would do. I will recommend them to all my friends and family. More
by trae.willison
