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Patriot Chevrolet Inc - Service Center

Hopkinsville, KY

4.3
120 Reviews

120 Reviews of Patriot Chevrolet Inc - Service Center

Sort by
March 14, 2024

I spent over 2500. 00 for them to work on my lacrosse. When I picked it up the check engine light was on. More

by lth6007@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne Richardson
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Helpful
March 13, 2024

Very good people to do business with , likable and more than fair. Go there like i did and you will see. More

by anthony2693
Recommend Dealer
Yes
Employees Worked With
Vernon Smith
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Mar 15, 2024 -

Patriot Chevrolet Buick GMC responded

Wow, your kind words took my breath away, Anthony! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Best, Gene Curtis, General Manager, (866) 464-2012

Helpful
March 12, 2024

Did not receive page 2 of my service agreement so I don’t know what materials and goods they used. No tv service in the waiting room. Service terrible. More

by janice.hightower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Mar 15, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your feedback, Janice. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Best, Gene Curtis, General Manager, (866) 464-2012

Helpful
March 09, 2024

The work that was done was fine. It’s just that I had to wait over two weeks without a vehicle. I bought the vehicle and an additional maintenance plan through this dealership and I More

by TERRY DODSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Richardson, Kris Henderson
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Mar 12, 2024 -

Patriot Chevrolet Buick GMC responded

Terry, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Gene Curtis, General Manager, (866) 464-2012

Helpful
March 08, 2024

Mr Nick Hancock was extremely helpful, knowledgeable and courteous in helping to get my Cadillac CTS in "tip top" road condition. Employees like Nick take some of the drudgery out of going in for vehicle se More

by CaddyForDad1925
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nicholas Hancock
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Mar 11, 2024 -

Patriot Chevrolet Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Best, Gene Curtis, General Manager, (866) 464-2012

Helpful
March 02, 2024

Made my first time getting a car smooth and simple. I loved how patient they were and attentive. More

by SABRINACEPHUS1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Sabrina. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gene Curtis, General Manager, (866) 464-2012

Helpful
February 22, 2024

As always, friendly and speedy service. Cynthia was knowledgeable and detailed when explaining the work that was completed. A great overall experience. More

by TMMORGAN676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Cobb
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Feb 23, 2024 -

Patriot Chevrolet Buick GMC responded

It’s great to know that Cynthia provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Gene Curtis, General Manager, (866) 464-2012

Helpful
February 16, 2024

Great Service and friendly people always a pleasure to work with Patriot Chevrolet Buick GMC employees More

by SHEKHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for your review of our team. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Best, Gene Curtis, General Manager, (866) 464-2012

Helpful
February 14, 2024

Mr. Tim was a total screwup stunk to high heaven of cigarette smoke. Not impressed with him! More

by RITAZICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Perdue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Patriot Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us, RITAZICK. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Gene Curtis, General Manager, (866) 464-2012

Helpful
February 12, 2024

They kept me informed, and service was excellent. I will use them again. I was pleased. More

by CHAD3336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Perdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Cobb service dept.
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Feb 14, 2024 -

Patriot Chevrolet Buick GMC responded

Thanks for the kudos, Chad. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Gene Curtis, General Manager, (866) 464-2012

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