Patriot Chrysler Dodge Jeep RAM - Service Center
Chandler, OK
519 Reviews of Patriot Chrysler Dodge Jeep RAM - Service Center
I bought my Jeep here in 2020 and it's been good until recently. I have experienced an issue that when I brought my gladiator in for it's warranty services, there wasn't any engine trouble or light indica recently. I have experienced an issue that when I brought my gladiator in for it's warranty services, there wasn't any engine trouble or light indicators. When I picked it up, I had driven a few miles to the turnpike to go home and the check engine light came on. So I went back and had a technician look at it. He told me that there could have been some chemical left in the intake from the induction service. He took it out to see if it cleared the trouble. Trouble was cleared out by the technician when I got it back. 4 days later the engine trouble indicator came back on. I took it to O'Reilly's in Choctaw to have the code read, and had a print out with the codes listed. The plenum seal, ignition coil, and spark plugs are having issues now. I have already talked to a few technicians and this could be an issue caused by the type of chemical used during the induction service. I'm not happy about this since I have kept up with every warranty service, all the extended warranty services, and all the oil changes with engine for life. I want this issue fixed. My Jeep went in with no issues and I truly want it back with no issues. More
Great customer service! Work was done as expected and service department goes above and beyond! Work was done as expected and service department goes above and beyond! More
Great Service, Reception, and all of the Staff/Workers always friendly & helpful... The facilities, always nice & clean as well ! Great job, Patriot of Chandler... always friendly & helpful... The facilities, always nice & clean as well ! Great job, Patriot of Chandler... More
We were vacationing from out of state towing a travel trailer and ran into minor car trouble with our Durango. Calling ahead they had the needed replacement part and were willing to work us in as soon as trailer and ran into minor car trouble with our Durango. Calling ahead they had the needed replacement part and were willing to work us in as soon as we could arrive to keep us on our travel schedule. They were all genuinely understanding and made us feel comfortable as they took care of servicing our vehicle. They even gave us a break on the final price for all their work! We are so thankful that Patriot Chrysler Dodge & Jeep was willing to help us, being total strangers, that I can only imagine how great their regular customers are treated. More
Great experience at Patriot Chrysler Dodge Jeep Ram in Chandler! They got my repair done with no issues. Jim and his team are great to work with. Chandler! They got my repair done with no issues. Jim and his team are great to work with. More
Had a 130 service appointment on a Thursday, truck sat parked untouched for 14 days. Called 3 times, 1st time reached someone asked about truck and was told computer went down was put on hold and was hun parked untouched for 14 days. Called 3 times, 1st time reached someone asked about truck and was told computer went down was put on hold and was hung up on. Called right back transferred back to service no one picked up left message. Waited couple of days no return phone.call. Called a second time had to leave 2nd message asking for return phone call. Stopped by twice told it was under inspection, waited few more days. picked up on the second inquiry saw truck was parked in the back lot collecting dust. Employee we spoke too said they didn’t know anything they just returned to work. Reason service appointment was made was for an oil change and exhaust filter full sensor light was on. More
This was a Great experience. They explained repairs, easy to connect with. We’ll be back They explained repairs, easy to connect with. We’ll be back More
Always friendly, helpful, and speedy. Their waitin area is always clean and scheduling appointments is easy and accommodating Their waitin area is always clean and scheduling appointments is easy and accommodating More
Great friendly people in the service department. Easy to deal with. I will be back. Easy to deal with. I will be back. More