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Patriot INFINITI of Merrillville
Merrillville, IN
346 Reviews
Patriot INFINITI of Merrillville is proud to be a luxury automotive leader in MERRILLVILLE. Since opening our doors, Patriot INFINITI of Merrillville has kept a firm commitment to our customers to make the car-buying process as quick and simple as possible.
You can trust that Patriot will get you into the perfect car or truck with true professionalism and the attention you deserve. Whether you are in the market for a new INFINITI or a used car, truck, or SUV we will work to find financing options to fit any need or budget.
At Patriot INFINITI of Merrillville we are committed to providing an exceptional experience in INFINITI sales, INFINITI service, and INFINITI parts. We are your hometown MERRILLVILLE INFINITI Dealer.
For all of your automotive needs, there's nowhere better to turn than Patriot INFINITI of Merrillville. Not only do we offer a grand selection of new INFINITI models, but we also have a diverse stock of pre-owned models, too! On top of our attractive inventory of new and used vehicles, we also host a state-of-the-art Service Department for all of your maintenance needs, as well as a loyal Finance Department that is committed to ensuring you're able to take home the vehicle of your dreams.
We strive to cater to every one of our customers in the best way possible. To view the various types of cars, trucks, and SUVs that we have for sale, you can stop in at our dealership where one of our friendly sales associates will be more than happy to help you out in any way they can to ensure a happy and satisfactory car-shopping process.
However, you can also take advantage of our Inventory tool right here on our website. This system displays our entire stock of new and pre-owned vehicles that we have for sale in an easy-to-view format. Not to mention, it also boasts a customization tool to help you further with your search - it's as if one of our associates are right there with you! On the side panel, you'll be able to choose from various categories to personalize your search. There are choices for make, model, year, price range, body style, and color! There are also selections available for engine type, transmission, and mileage.
At Patriot INFINITI of Merrillville we provide our customers with great financing and leasing options for their new vehicle. We understand that coming up with a budget for one of our INFINITI models can seem like a stretch, which is why one of our Finance Department representatives will work with you one-on-one to create a plan best-suited for your individual needs. Whether you decide to lease or buy, we can assure you that we'll find a contract or an agreement that adheres to your budget.
Thanks to our impeccable Service and Parts Department, all of your maintenance needs will be satisfactorily met. From oil changes and tire rotations to routine checkups, your vehicle will receive the care and attention it deserves. Our technicians are well-versed in all aspects of auto maintenance, so you can rest assured that each service will be performed efficiently and diligently.
We are more than just a dealership that sells and services vehicles; we are one that builds and maintains friendships with each of our customers for years to come. Make Patriot INFINITI of Merrillville your one-stop shop for all of your automotive needs today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 346 reviews
October 01, 2023
Came to buy a 2021 Jeep Grand Cherokee and Daniel made the visit very pleasant. the visit very pleasant. More
by Dennis
Helpful September 29, 2023
He did a great job, he answered all of the questions I asked him. I am very satisfied asked him. I am very satisfied More
by jesushalva25@gmail.com
September 29, 2023
Ernie and Daniel were great. Very personable and honest. Sending my friends to them definitely. ***************** UPDATE: I bought this Jeep 9/21/23 and overall I’m happy w Very personable and honest. Sending my friends to them definitely. ***************** UPDATE: I bought this Jeep 9/21/23 and overall I’m happy with it. Just disappointed that while as personable as Daniel and Ernie were, I was reminded of their ultimate goals as salesmen: to get me to give them as much money as possible within reason. And that’s perfectly fine, definitely what I expect or they wouldn’t be in business. But however. My mother and I were under the impression that a second key would be made and comped because they didn’t have a second one on hand at closing. We were told that when we were ready, “come in and we’ll give you a key ‘at our cost’”. My mother agreed, but I immediately knew there was a misunderstanding because my mother said GIVE us a 2nd key, not SELL us a 2nd key. Ernie’s statement was definitely open to misinterpretation but I just let it happen how it was going to happen for research purposes I guess. It is now 10/10/23, not even a month after signing a contract for 31,000+ GAP and warrantee, and this vehicle needs to be worked on. I was promised to have my right head light fixed because that went out the other day, as well as having my key duplicated….for $130 (not a bad price at all compared to what my friend paid to have her key replaced at her job). But I assumed no cost. I almost drove from O’Hare to Merrillville after work to have my time wasted…I am disappointed because even though I was not able to finance a car on my own, my mother and I did not waste their time. She co-signed for me on the spot. I needed a car, but they did not do me any favors. Once again, I’m ok paying $130 out of pocket because I know how much a jeep key can cost, especially if they travel to you...butttt it’s the principle. I even called the office after Daniel took a while to get back to me before I drove all the way up there! The guy said he’d call me back and took down my number but hasn’t called back yet and that was a few hours ago. Daniel eventually got back to me, but not any of his superiors. And yes I should’ve gotten it in writing, but for us to contribute to them keeping their doors open, and the fact that I’m a USAF veteran, and was married to one as well, give me a freaking second key!! Daniel and I currently have an agreement over iMessage that regardless of how much time passes, if I need a spare key they will let it go at their cost. Hopefully that’s still true after they read this review, and the price doesn’t doesn’t go up with this economy! More
by Elexisgibso93
September 18, 2023
Awesome Working with, Daniel and Staff were extremely helpful and also made me feel welcomed helpful and also made me feel welcomed More
by Ssegura.2302
Employees Worked With
September 14, 2023
From the beginning of the car buying process Daniel and Ernie were professional and informative. Great guys to work with. Ernie were professional and informative. Great guys to work with. More
by cds79827
Employees Worked With
Other Employees :
Riste Trajanovski, Christine Dewitt
September 13, 2023
Easy in easy out. Quick purchase. Should let buyers test drive without salespeople. Coffee was good Quick purchase. Should let buyers test drive without salespeople. Coffee was good More
by lonnie
September 06, 2023
Very friendly and amazing service. Answered all questions and very helpful and quick with responses Answered all questions and very helpful and quick with responses More
by Jason. Cree
Employees Worked With
August 31, 2023
Great atmosphere, friendly and welcoming. Really easy and was happy to work with both Ernie and Bo. From the first text message from a car I found on an app, it was a really good experience m Really easy and was happy to work with both Ernie and Bo. From the first text message from a car I found on an app, it was a really good experience moving into a test drive then planning out terms. Definitely the easiest car buy experience I've had. More
by lanebc
August 29, 2023
Milan and Ernie are fantastic! ! They put up with my craziness and numerous requests and questions for a full week. I came in to trade in my 2013 Infiniti M for a Q50 Hybrid that wa ! They put up with my craziness and numerous requests and questions for a full week. I came in to trade in my 2013 Infiniti M for a Q50 Hybrid that was advertised as Black obsidian, turns out it’s a Malbec black which I was not a fan of at first. It took me a while to let it set in on my way home then ultimately decided to proceed with it! It was a perfect car and very hard to find in that condition! They also let me keep my own wheels and tires off my M37 which they didn’t have to do! All of this to make me happy. They are truly amazing and I wish nothing but the best for them and their business. Thank you for everything! More
by Lexusbob1988
