Patty Peck Honda

I was in the market for a new car. I knew what I wanted to spend and had my mind pretty much set on a Nissan. I went online a found several Nissans I liked and proceeded to email the dealerships and made a to spend and had my mind pretty much set on a Nissan. I went online a found several Nissans I liked and proceeded to email the dealerships and made an offer. Two days past and no one called me back. I contacted the dealer and they were completely rude and acted as if they didn't have time for me. A friend suggested just looking at a Honda. I went online found one I liked and sent an email. Errol contacted me in less than two hours and while we couldn't agree on a price at first he went above and beyond to try and help me find something I liked at an agreeable price. He took the time to listen and explain anything I had questions about. I ended up with the Cr-V at a great price and Errol made the whole experience easy and fun. Everyone at Patty Peck is great but Errol takes the cake. I will definitely do business with Patty Peck and Errol in the future. More

I went here to make a suprise purchase for my daughter and did not need the car for three weeks. They did not have the car I wanted on their lot, but were able to get it in a couple of days. Ed did a gre and did not need the car for three weeks. They did not have the car I wanted on their lot, but were able to get it in a couple of days. Ed did a great job getting the deal done quickly and let me know as soon as the car was on their lot. I am disappointed in this dealership for the following reasons: 1) I was not given an additional $500 for my trade as part of the "Preferred Value Package", 2) I had letters from Honda show up in my mailbox that my daughter got to see after I asked them several times not to mail me anything until after we traded vehicles (this was to be a suprise graduation gift), 3) I had to take the car back for service because the tire pressure monitoring system light came on after only a few miles and as I was headed out of town. 4)Finance Manager Max Presgraves tried to ROB me (to the tune of $600) when offering an extended warranty. Things I appreciate this dealership doing include: 1) Allowing me to pick-up the new car before giving them my trade so that I wouldn't tip my daughter off by having to take her car. Overall, my expetience with Patty Peck not good and the experience I had with Max will keep me from ever going back there. More

Doug Smith was a good saleman and went out of his way to please the customer. I did have a problem with the service department (Al). I wanted 3 tires to match one new tire they replaced before I bought the please the customer. I did have a problem with the service department (Al). I wanted 3 tires to match one new tire they replaced before I bought the car. I had a appointment for 8:30 on a saturday morning and had planned to wait, but I slipped on a patch of "black ice" in the back sales lot and had to leave. I told the service folks I fell and their response was to ask if I needed a ride home. I called at noon to see if the car was ready and was told it was not. At about 2:00 the called and said it was ready. When I was driven to pick the car up (in pain from my fall) most of the staff had already left and I noticed on my invoice they had installed 4 higher priced tires minus the price of one. They indicated that they gave me a discounted price, but the point was that they did not consult me before they made the change. I left there and went to a clinic to get x-rays on my hip and neck. No broken bones, but was very lucky according to my doctor. I told the general manager about my slipping in the lot and asked him to follow up on it, but have yet to hear anything. I have to give this dealership a mixed review, with the negatives slightly ahead of the positives. More

This dealship needs to concentrate on some customer service! I have had my honda for over 10 years and was misled and then "ripped off" on repairs. When I tried to talk to a saleman about purchasing a service! I have had my honda for over 10 years and was misled and then "ripped off" on repairs. When I tried to talk to a saleman about purchasing a new car, or used car he was more intereted in telling me what a great sales person he was, than selling a car. I was offered a "whopping $500 discount off a new car and $500 in trade. Times are tough for everyone, but I can find a better deal elsewhere. Selling a car is not just about the sale, it is about the service after the sale too. I have always had good experiences with Honda dealerships until now. After living in several different states, and meeting other dealers, this one is the worst. UPDATE 11/4/09 AFTER CONVERSATIONS WITH THE GENERAL MANAGER, OUR OPINION OF PATTY PECK HAS CHANGED. BOB ASKED US TO ALLOW HIM TO ADDRESS OUR CONCERNS AND HE HAS MADE A VERY POSITIVE EFFORT TO RETIFY OUR EXPERIENCE. THEY OFFERED TO CORRECT OUR SERVICE ISSUES TO THE POINT OF DOING WHAT WE THOUGHT THEY WERE GOING TO DO TO BEGIN WITH. HE HAS ALSO WORKED WITH US ON THE PRICING AND TRADE IN VALUE OF MY DAUGHTERS CAR, BRINGING THINGS MUCH MORE INTO LINE WITH WHAT I EXPECTED. MY DAUGHTER IS NOW TRYING TO DECIDE IF SHE SHOULD CONTINUE WITH THE REPAIRS OR MAKE THE TRADE. More

I was in the market to purchase a new car for my mother. She wanted something economical, yet attractive. Sometimes, you don't find those two together! She decided on a Civic and I began my search. I che She wanted something economical, yet attractive. Sometimes, you don't find those two together! She decided on a Civic and I began my search. I checked with several dealerships--most responded, some didn't. I purchased a Honda Accord in 1993 from Patty Peck Honda, so I was glad to receive a friendly response from Patty Peck. I contacted Ted Buck and we began the process of what would prove to be an easy, friendly and great deal on the Civic she wanted. Ted found the exact car she wanted and had it delivered to Patty Peck. When we arrived, he covered all of the information in detail and with great knowledge of the product. Never once did he seem hurried, uninterested or condescending like so many other salesmen at other dealerships tend to be. Since the purchase, Ted has been in contact on several occasions to make certain she is happy with the car and to see if she has any questions. As for the dealership itself, Patty Peck Honda is clean, inviting and all of the employees at Patty Peck were extremely friendly and professional. They all seemed interested in making certain my mother was comfortable not only with the new car, but with knowing that each of them would be readily available to make sure her "Honda" experience is a good one for years to come. Thanks to Patty Peck Honda and Thanks to Ted Buck. More

Since we live in Greenville, MS and our Honda dealership is permenantly closed, we went in search of our new Honda in Madison, MS. We got a late start to the rainy day on which we decided to test drive a Pi is permenantly closed, we went in search of our new Honda in Madison, MS. We got a late start to the rainy day on which we decided to test drive a Pilot at Patty Peck. The entire staff at Patty Peck was all smiles and welcoming. They were very accomadating and ready to make sure we were happy with the purchase at every stage of the process. They invited us back to get the vehicle cleaned up since it was raining that evening. Two weekends ago, we were able to finally make it back down that way, and again, it was a complete customer satisfaction garanteed visit. We really appreciate what a wonderful job they did to make this process smooth for us. Clyde is a great sales consultant and represents Honda very well. He is proud of the Honda product and of his home base dealership. He made sure to answer any questions about the vehicle and has followed up with us. He is just a great all around guy that we had a lot of fun visiting with. Our two boys are asking when we are going to see Mr. Clyde again! Thank you for the wonderful service. And we love the Honda Pilot! More

My husband and I really enjoyed our experience at Patty Peck. Ted Buck was our salesman and he was great. We told him when we arrived that we were a little pressed for time and we really didn't think we Peck. Ted Buck was our salesman and he was great. We told him when we arrived that we were a little pressed for time and we really didn't think we would have enough time to find a car and do all the paper work but Ted got us in and out of there in only a few hours and didn't miss a beat. Most importantly we left happy. We love our new Honda and we would definately recommend Patty Peck to our friends and family. Everyone at Patty Peck was very friendly. Patty Peck also had a much better selection of vehicles than the other Honda dealerships in our area. This was by far the best car buying experience my husband and I have ever had. More

Steve Hawkins was extremely professional. You could not have asked for a better salesman/representative for Patty Peck Honda. His personality, knowing his job and going the extra mile to make sure you are have asked for a better salesman/representative for Patty Peck Honda. His personality, knowing his job and going the extra mile to make sure you are well taken care of. This makes a BIG difference when buying a car or referring a friend. I would highly recommend Steve to my friends or anyone who's looking for a great car. More

I sent emails to 5 different Honda dealers outlining my wish to purchase a Honda Element. Steven Hawkins was the only person who responded and subsequently I made my purchase through him at Patty Peck Hond wish to purchase a Honda Element. Steven Hawkins was the only person who responded and subsequently I made my purchase through him at Patty Peck Honda in Ridgeland, MS. I was treated courteously and professionally and quoted a fair price. I will certainly recommend this dealership to others and will buy from them again in the future. Sincerely, R.Wayne Smith, MD More

This was the most pleasant experience I have ever had purchasing a car! My salesman, Mike Patton, went above and beyond to make sure I was accomidated and still calls and checks to make sure everything i purchasing a car! My salesman, Mike Patton, went above and beyond to make sure I was accomidated and still calls and checks to make sure everything is going ok with my car. When I had to utilize the service department it was a breeze. I have NEVER dealt with such a compitent and friendly service department! I would HIGHLY recommend the Patty Peck experience to anyone! Lynn Harris 2009 Honda Accord EX-L More