Patty Peck Honda

Chris Hawkins is #1… has always been the best Honda dealership service employee and now Service Manager, that I have ever encountered at several Honda dealerships over the years that , I have used in m dealership service employee and now Service Manager, that I have ever encountered at several Honda dealerships over the years that , I have used in my past! #2. As a service manager over the last several years “ what a wonderful improvement “. My 2010 Honda Element is in excellent condition because he has been there to make sure that my vehicle gets the best service!!! The previous service manager did not seem to be interested when I called in regarding my Honda Element. He was less than interested! Customer “SERVICE “ is highly important and Chris Hawkins is excellent at giving Patty Peck customers the RELIABILITY and accurate Vehicle care they deserve ! Thank You Chris Hawkins, Chris Bryant and other service assistants ! 🤗 Angela Hart More

This entire experience was deeply disappointing and far below the level of service I’ve come to expect from Patty Peck Honda. I have always been a loyal customer, but this visit left me feeling disrespecte below the level of service I’ve come to expect from Patty Peck Honda. I have always been a loyal customer, but this visit left me feeling disrespected and dissatisfied. I sincerely hope management will review this situation carefully and take steps to improve communication, accountability, and customer service within the tire and oil change department. More

The service advisor Kam was very professional, courteous, and helpful. She made me feel like she had my best interest at hand. Keep up the great work Kam! and helpful. She made me feel like she had my best interest at hand. Keep up the great work Kam! More

Chris Bryan (service advisor) is one of the most helpful, professional, and frankly cool individuals I've ever dealt with in the automobile industry and in customer service/care period, I'd recommend him to professional, and frankly cool individuals I've ever dealt with in the automobile industry and in customer service/care period, I'd recommend him to everyone! He was very explanatory and comfortable with his explanations of everything and he made sure my 2005 TSX was worked on with focused eyes and caring hands! Patty Peck also always keeps refreshments and snacks at hand for a comfortable waiting experience. More

Very helpful person. ...made sure everything was done correctly and made sure I was satisfied with the service I received. ...made sure everything was done correctly and made sure I was satisfied with the service I received. More

Bernado La Costa 👍 Service Advisor - Always demonstrates Great Customer Service, Pleasant and Accommodating. Thank you Great Customer Service, Pleasant and Accommodating. Thank you More

The sales staff and process was fast and easy. But this review is to rave about their service department. They are all knowledgeable, professional, and most of all caring! Service manager, Chris H But this review is to rave about their service department. They are all knowledgeable, professional, and most of all caring! Service manager, Chris Hawkins, CARES about you and your car, and he is FAIR. They will not try to gouge you with unnecessary services. I hate service departments that try to upsell you.. That doesn’t happen here. I LOVE this dealership and especially this SERVICE DEPARTMENT and Chris. Kuddos to Arthur Brown, my service tech. He kept me informed and inspired my confidence!! More

RIP off… II took my 2017 crv with all lights in dash on, was told car just needed to be updated $600 later my car did not make it15 miles and all lights back on . Took car back now it’s something totall was told car just needed to be updated $600 later my car did not make it15 miles and all lights back on . Took car back now it’s something totally different and they want 1500 for injectors . So are the lights in dash all for fuel injectors ? I don’t think so More

My crv is still under warranty and patty peck who sold me the vehicle refuses to fix the issues. All four wheels are peeling and the radio keeps messing up. Very disappointed with patty peck who was ZERO hel the vehicle refuses to fix the issues. All four wheels are peeling and the radio keeps messing up. Very disappointed with patty peck who was ZERO help. They basically just gave my husband the run around. He talked to five different people. More

Chris Bryan is not only knowledgeable, he is honest and helpful and trustworthy. He explains the bill clearly and he makes sure I understand why he recommends the service he recommends I have done on my c helpful and trustworthy. He explains the bill clearly and he makes sure I understand why he recommends the service he recommends I have done on my car. I recommend Chris Bryan highly. More