Paul Conte Cadillac - Service Center

Tom was friendly and explained in detail what was needed. As I waited in the waiting room I had coffee and complimentary cookies. Tom checked in with me several times to update me on what was going on with m As I waited in the waiting room I had coffee and complimentary cookies. Tom checked in with me several times to update me on what was going on with my car also letting me know that I wasn't just sitting there while no work was being performed. I always have a good experience at Paul Conte. From the first time I leased my car with Crystal (who was amazing) to any time I bring my car in for service I know it will wait a reasonable time and be treated very well. More

My service appointment was for a Saturday morning. The My service appointment was for a Saturday morning. The doors opened promptly at 8:00 am and they took my car in quickly. The staff was very couteous My service appointment was for a Saturday morning. The doors opened promptly at 8:00 am and they took my car in quickly. The staff was very couteous and helpful, Tom took my information and showed me to a very comfortable waiting area where there were coffee and bagels available, large screen T.V.s and internet. In a little over one hour, Tom came to the waiting area to tell me that my car was ready, Over all, it was a great experience, and when my lease is up, I will return to Paul Conte Cadillac. More

Abe is great. He took care of vehicle right away and kept me informed about progress the entire time. He makes going to dealer for service a pleasure me informed about progress the entire time. He makes going to dealer for service a pleasure More

I had my first breakdown with my 2011 Cadillac CTS after 40000 miles of trouble free driving. The staff at Paul Conte Cadillac notably Danny Gianinni were ready to respond to my predicament in a first class 40000 miles of trouble free driving. The staff at Paul Conte Cadillac notably Danny Gianinni were ready to respond to my predicament in a first class professional manner. I was running a tight schedule for work and they were able to get me a rental car within 45 minutes of my breakdown, and my CTS was repaired and ready by the next morning. Very impressive. I felt a real sense of team spirit from their staff. More

I didn't purchase my car from Paul Conte but brought it in for service (oil change) on a convenient Saturday morning. Abe took care of me as if I was a long standing Customer. He treated me as if I had it in for service (oil change) on a convenient Saturday morning. Abe took care of me as if I was a long standing Customer. He treated me as if I had been coming there for service for a very long time. He was very pleasant and took great care of my car. The service hours were very convenient. Thank you Abe! Traci Stevenson More

Mr.Abe Kolat was very helpfull and had my problem taken care of quickly. He also explained to me how the service center deals with various types of problems . care of quickly. He also explained to me how the service center deals with various types of problems . More

Danny G. is the BEST and is going to be the reason why I renew my relationship with Paul Conte Cadillac after the lease on my current vehicle expires. He is very polite when explaining what needs to be done renew my relationship with Paul Conte Cadillac after the lease on my current vehicle expires. He is very polite when explaining what needs to be done to the vehicle and keeps me apprised as to the progress when it is a timely repair or service issue. More

I would buy another Cadillac from paul conte just for the reason that the service experiences was beyond great thanks to tommy loche.he has always treated my 09 cts like it was his. Its very hard to find ser reason that the service experiences was beyond great thanks to tommy loche.he has always treated my 09 cts like it was his. Its very hard to find service like that these days. most dealerships treat you like a number. I will continue to service my car there as long as tom loche is there. sincerely, John Karaban long beach new york More

The quality and the amount of care and the way Tom went above and beyond to help me. I can't even express how great full. I will always be a loyal customer from now on. above and beyond to help me. I can't even express how great full. I will always be a loyal customer from now on. More

My appointment was for a routine oil change that is included with the purchase of the car. My car was taken in as soon as I arrived and all my information was recorded promptly. I was led to a comforta included with the purchase of the car. My car was taken in as soon as I arrived and all my information was recorded promptly. I was led to a comfortable waiting room and tom said I would be notified when the work was completed. I was happy with the way I was treated throughout the time I spent there and with tom!s friendly attitud. More