Paul Conte Cadillac

Just came from dealership with my Christmas bonus in hand. I couldn't get anyone to get up and help me buy a car! The receptionist wa lovely and tried to help, but seems everyone was too busy sitting around. Crazy. I'm now on my way to another dealership.

Worst experince, lots of salesman lip service from Roman, Blase the finace guy all smiles no effort . More intrested in $$$$ than to help the customer get what they can afford or are willing to pay. Have always wanted a Caddy, but was dessapointed with the customer service. Stay away from this dealership!!

Form the drop off date through the final pickup, great communications & support. This after another local dealer held my car for a week without even looking at it !! Danny & the service team addressed the issues, and clearly communicate the repairs, costs & timing with a sense of urgency & professionalism one would expect from Cadillac!! very well done !!!

Keith the salesman was very professional and knowledgeable. I purchased a Certified 2015 ATS I had 3 concerns about the vechile and he addressed everyone. A pleasurable buying experience something not many car dealers offer. I would recommend.

I was parking my vehicle at JFK, driving in from Connecticut when my tire went flat. I parked my car which has a 50 mile run flat tire (no spare). I contacted Cadillac roadside assistance and it was towed to Paul Conte. The tire was replaced during the week I was away. I contacted Cadillac roadside assistance to have my vehicle towed back to the parking lot at JFK. They informed me they would not do so and I would have to pay out of pocket or get a hotel room until morning. While in Los Angeles I spoke with Christine from Conte's who offered to contact Cadillac to have them cover the tow. She unfortunately got no where with roadside and went above and beyond and coordinated the tow for me and did it free of charge. Between the service staff and Christine they made this situation stress free. I would recommend this dealership to anyone interested in purchasing a Cadillac or need repairs.

The salesman was very knowledgeable and pleasant.. He was persistent but not pushy and that was a good selling point for me. I tend to be put off if I feel pressured. That was never the case with MR. Brendler.

I have been buying my Cadillacs from Paul Conte for years. They are always so courteous and such a pleasure to deal with. Their service department is extremely efficient and always explains everything in detail. They go above and beyond for their customers. I would highly recommend them to anyone looking to buy a Cadillac.

You may have to wait a month for an appointment if you need a loaner car for them to fix something they failed to fix numerous times, the service manager may talk down to you if you're a female, the General Manager passed me onto a customer service manager who doesn't follow up just tells you you're at the right place he will handle and he disappears and a vehicle that is still not fixed. I would NOT recommend this dealership if you intend to service your vehicle there as well.

Decided to trade in our Yukon XL Denali for an Escalade. Paul Conte Cadillac had one in stock that seemed to fit our requirements. We went to take a look and ended up working with Pat, Frank and Blaise. They were all very efficient. After we came to a deal, we were able to pick up the Escalade the same day.

I shopped at another couple of dealers on Longisland . I was given stories on dealer fees and fake charges. 2 weeks of searching ended up at Conte .Met Pat bought my cat next day. All promises and commitments as he stated. Very very happy.